All customer reviews are from customers who have completed a transaction with 2inks.com
You sent me this survey before the ink cartridge has arrived in the mail. so I can't accurately assess how good the replacement cartridge will be....and it is my first order with you.
I wish the shipping were included with the price, and that it was faster, of course!
I don't have any complaints about 2inks. Saved me 70$ in my original ink costs. Great prices and really fast shipping. Thank you 2inks.
I ordered a cartride which was defective on Feb 25. I called, they wanted a photo which I couldn't get to send, and the isuue hE still not been resolved after several calls and email. I purchased another because I needed a cartridge. But I still want a replacement or refund for defective one.
I have referred several.people to two inks. I will continue to if issue is resolved. I had been very happy with the company until this last ordeal.
The last time I got a defective cartridge a new one was sent immediately, no questions asked. I'm happy to send back old, defective ones if they pay postage.
I haven't ordered from 2inks in well over a year. The last time, everything was flawless. This time, I have a few complaints. My package arrived while their website still showed the order as "Processing." I never received an email, from 2inks, saying that the item was on its way. One ink cartridge, inside the sealed plastic bag, appears to have leaked, there's ink all over the inside of plastic-wrap. Lastly, the email asking me to fill out this survey arrived rather late, after my order was delivered.
Hi Guys, been buying your toner for years and have been quite happy. The reason for only 4 stars is that on my previous order both Black cartridges failed after using only 1/4 of the toner. They made loud clanking noises, first I thought it was my Brother ***, after a $*** service call the technician diagnosed the bad toner cartridge; the replacement toner lasted a similar amount of time before failing. I hope the new ones I just bought will give better service.
I can't say enough about 2kinks. The product is less than half the cost of OEM inks and every bit as good. The folks who work at 2inks are very responsive and helpful and the shipping is unbelievably fast (I receive my ink usually in less than five days from ordering). I have re-ordered a dozen times and would not buy ink anywhere else!
Would like more direct links to your ordering website in any email you send, its sometimes difficult to find the site.
Great customer service. Great pricing
Best products, best prices, and excellent customer service.