All customer reviews are from customers who have completed a transaction with 2modern.com
Very smooth transaction. Product is exactly as described. Shipping is fast.
Quality customer service. Great prices. Their ups needs some work... But the service is rapid a on point.
Ordering was very easy and shipping was fast. 3 of the 8 chairs we ordered were damaged ( likely from manufacturer). 2modern customer service was GREAT - Alyssa was quick to respond and arranged for shipping of replacements and removing damaged items. I will definitely order from 2modern again. My only reason for 4 stars rather than 5 was having received damaged items.
The item shipped quickly and was as shown on the website. I look forward to giving it for a gift!
Always an immediate response from Pondi. Great customer service.
2Modern has a terrific customer service. *** Is just the best. I had some issues with the product. She addressed all my issues promptly. 2Modern comes highly recommended.
I did two purchases with 2modern.
All went well and on time.
I bought a Dachshund lamp on sale for $67, down from the $79 standard price. The lamp was not even close to worth what I paid for it - it was just a big piece of bland injected-molded plastic with a cheap light fixture in it. It was worth $40 retail AT THE MOST. To charge nearly $80 for a lamp of such basic design and quality is greedy.
The "generous" return policy also turned out to not be generous at all - I was not able to process the return through the website, and instead had to call in to request instructions. I also had to pay the return *** freight and the mandatory insurance out of my own pocket, an expense that ended up costing me $36, which is over half of the "value" of the lamp itself.
The only good thing I have to say about this experience was that *** was a pleasure to talk to on the phone when I called to request my return and made sure that I received my return materials promptly, and her colleague *** followed up to make sure that I sent the package back in time to receive my refund.
My niece loves playing with her elephant as a chair, step stool, and doll rocker! :)