All customer reviews are from customers who have completed a transaction with Bigstock
I sent a chat request in this morning asking for assistance and still haven't heard back.
A tutorial would be helpful for new users- I wasted credits on pictures I wanted but that were the incorrect size because I missed the step for size selection. And I lost some of the trial credits because I didn't check out- I assumed credits would roll over since it was advertised as 35 for the week.... So I'm disappointed.
Comment from bigstockphoto.com :
Thank you for providing your feedback. We apologize that no one was available to assist you by chat.
It is extremely important to us that we address all of our customers' comments and concerns. We are constantly working on improving our site, search feature, content collection and customer service. New search features include being able to select how many people appear in an image, image orientation and image type. You can also choose keywords to exclude.
Please contact us at firstname.lastname@example.org if we may be of further assistance.
We look forward to hearing from you!
Bigstock Customer Service
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Nice experience so far
Good value, good base, just a little bit difficult to search.
My tax profile in English posted on reviewing.
Love it. Better pricing for the same product that others are providing.
just a little more selection would be nice.
I'm totally love this site. Great service, nice photos, cool prices. thanks