Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

caravancanopy.com
caravancanopy.com

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caravancanopy.com
caravancanopy.com

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Partner ID FFCBFB8A42A7521
Status valid
Total Reviews 2767
Last Updated 2021-10-27T19:35:29+00:00 2021-10-27T19:35:29+00:00
Address

Caravan

14600 Alondra Boulevard

90638, La Mirada
Website caravancanopy.com
Recommend
4.4 / 5

Total reviews: 2767
Calculated from 447 customer reviews (last 12 months)
  • Positive 82.29%
  • Neutral 7.19%
  • Negative 10.52%

Total reviews: 2767
Calculated from 447 customer reviews (last 12 months)
  •  82.29%
  •  7.19%
  •  10.52%

Real customer reviews

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)

Following an order made on
I recently broke a part on my 12’ x 12’ v-Series 2 canopy. I was able to order a replacement part. Received the part within a couple days of placing the order. Order process and check out was easy.
4  / 5

Following an order made on
It was easy to find what I was looking for and complete the purchase. The cover was received very quickly but didn't provide many shipping details.
5  / 5

Following an order made on
Love the product. Easy to purchase.
5  / 5

Following an order made on
I could not find the exact replacement for my canopy bags so I asked the customer service about it.
They replied almost immediately with the model that replaced it. Ordered 2 bags got them in 3 days.
5  / 5

Following an order made on
Sorry for the bad rating but it took too long to get this product. I understand the current situation with shipping to the US, but, you asked for my position and it just took too long.
2  / 5

Following an order made on
Excellent service, received merchandise in a timely manner
5  / 5

Following an order made on
I bought several parts for my canopy, but wasn't sure that they were the right ones. Better descriptions might have helped. If they had not been correct, there were no instructions for returning them.
3  / 5

Following an order made on
Seamless and very easy to replace parts needed
5  / 5

Following an order made on
Easy ordering. Quick fulfillment. Perfectly fitting replacement cover for 18-year old canopy -- fantastic long-term support and backward compatibility. Couldn't be more pleased.
5  / 5

Following an order made on
NOT RIGHT NOW, MAYBE LATER**
4  / 5
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