Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!


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Real customer reviews

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  • Review Given Date
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I recently broke a part on my 12’ x 12’ v-Series 2 canopy. I was able to order a replacement part. Received the part within a couple days of placing the order. Order process and check out was easy.
It was easy to find what I was looking for and complete the purchase. The cover was received very quickly but didn't provide many shipping details.
Love the product. Easy to purchase.
I could not find the exact replacement for my canopy bags so I asked the customer service about it.
They replied almost immediately with the model that replaced it. Ordered 2 bags got them in 3 days.
Sorry for the bad rating but it took too long to get this product. I understand the current situation with shipping to the US, but, you asked for my position and it just took too long.
Excellent service, received merchandise in a timely manner
I bought several parts for my canopy, but wasn't sure that they were the right ones. Better descriptions might have helped. If they had not been correct, there were no instructions for returning them.
Seamless and very easy to replace parts needed
Easy ordering. Quick fulfillment. Perfectly fitting replacement cover for 18-year old canopy -- fantastic long-term support and backward compatibility. Couldn't be more pleased.


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