Certificate

Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!

Interior-deluxe.com
Interior-deluxe.com
Interior Deluxe is a leading provider of contemporary lighting + luxury lighting. We offer an extensive selection of more than 12.000 modern light fixtures from top designers, and modern lighting brands that have the ability to transform any home into a space with an enticing atmosphere.

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Real customer reviews

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Extremely pleased with the products I purchased. Have purchased ceiling fixtures in the past and was equally as pleased. Customer service is excellent. Will be happy to purchase other items in the future.
First of all, their selection of contemporary lighting is fantastic, their pricing is competitive, and the return policy is reasonable. Additionally, their customer service, specifically Kim, is exceptional. She provided patient guidance while making my selection (internet shopping/telephone---not in the store) until I felt confident with my selection and all of my questions were resolved. However, after all of that, there was a problem when my fixtures come in from Germany (which were, by the way, in a very timely manner) due to the manufacturer 's communication error. Kimberly and Interior-Deluxe stood by the product and took full responsibility for the error. My lights were picked up, and since the German manufacturer could not produce what I thought I was getting, Interior-Deluxe took it upon themselves to convert my lights to the specifications that I thought I was getting, in their warehouse, and resend them....perfectly. They were always pleasant and communicative and wanted to have a fully satisfied customer.....and they do. Kimberly is a "real" person.
I am writing to both thank you and commend you and your organization on the recent order I placed and received today.

I have never made such a significant purchase online and after this experience, however I now will only make future purchases using your website.
From the exceptional customer service and follow up I received both before and after I made the order, it was superb. The order arrived promptly as indicated and I received tracking notifications to keep informed hrough the shipping process.

Aside from the excellent customer service experience, the 2 fixtures from Anthologie Quartett are AMAZINGLY BEAUTIFUL.

THANK YOU for your all your efforts--the attention to detail is much appreciated.

Best Regards until my next purchase,
Hi, I wish to express my feedback for your online shop. I'm very impressed by how easy it is to order your lights from this online shop. Not only are their prices for the lights reasonable, their customer service is impeccable, not to mention they also managed to ship my order just in time for X'mas in my new home. It only took 5 working days for my light to arrive, directly from the manufacturer in Germany to Singapore. I would certainly shop here again and highly recommend. Thank you so much!
I am an Interior Decorator and I've been shopping at Interior-Deluxe for years now. They always have the best selection of modern lights to replace all of the ugly in my house (I've been remodeling). From some chandeliers I bought when I first moved in to charming accessories for my nursery, they've always gotten me what I need. Not only do they have a fantastic variety of products to choose from, Interior Deluxe communicates with its customers every step of the way. From online chat assistance through the ordering process (including price matching), Interior Deluxe made us feel "safe" in ordering sconces that would be shipped from Germany. We would absolutely shop with Interior Deluxe again. Some of their special items are made-to-order from Europe, but customer service has always kept me in the loop, and it's always been worth the wait! On another occasion - We had a great experience ordering beautiful and unique sconces from Interior Deluxe.
My experience was great ! Interior-Deluxe has some of the best selections for contemporary lighting from good brands and also makes really good suggestions based on what you click on. I generally find things that I need for any project really quickly. The filters can be a little finicky but it's generally pretty searchable and easy to use. if you need something with a short lead time, you can click on that as a filter but you can't filter OUT what has super long lead time. I wish the stock availability and the lead times were more evident or as clear as the pricing. I really really like that most fixtures have a drawing showing a human and the dimension of the light next to it so you REALLY can see what you're getting before you buy it which is one of the worst parts of online shopping.
I order from Interior Deluxe for many years . They have always been amazing with their customer service as well as their products . Their prices are good as well . I am an interior designer and working with true lighting professionals makes my life easier as well. Keep it up Interior Deluxe !
I haven't yet received the item, so I cannot fully review .Ordering the item was fine, so far the carrier has pestered me about the item twice now. Apparently it was in customs, and they couldn't figure out what it was and were troubled by the "backplate and cables" in the description. Also, they had the item being shipped to Euro lighting, not my builder even though I specifically had his name on the order. I think this is more a function of the trucking carrier than Interior Deluxe, but you may want to find a better shipper. I am worried about my item reaching me and it is a very expensive piece.
They said the delivery lead time is about 3-4 weeks when I placed order, but I received the product 3 months later.
They have very poor delivery control and customer service. They even asked me to contact shipping carriers directly to clear the custom by myself. I’ll never use this service.
All process was very easy and I even got my item sooner than expected.
Great choice on the website.
I recommend!

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