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Interior-deluxe.com
Interior-deluxe.com
Interior Deluxe is a leading provider of contemporary lighting + luxury lighting. We offer an extensive selection of more than 12.000 modern light fixtures from top designers, and modern lighting brands that have the ability to transform any home into a space with an enticing atmosphere.

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Real customer reviews

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I never use the word "awesome!" .....but my experience with Interior-Deluxe truly was. First of all, their selection of contemporary lighting is fantastic, their pricing is competitive, and the return policy is reasonable. Additionally, their customer service, specifically ***, is exceptional. She provided patient guidance while making my selection (internet shopping/telephone---not in the store) until I felt confident with my selection and all of my questions were resolved. However, after all of that, there was a problem when my fixtures come in from Germany (which were, by the way, in a very timely manner) due to the manufacturer 's communication error. *** and Interior-Deluxe stood by the product and took full responsibility for the error. My lights were picked up, and since the German manufacturer could not produce what I thought I was getting, Interior-Deluxe took it upon themselves to convert my lights to the specifications that I thought I was getting, in their warehouse, and resend them....perfectly. They were always pleasant and communicative and wanted to have a fully satisfied customer.....and they do. *** is a "real" person.
I can�t say enough great things about the customer service from Interior-Deluxe! I ordered two chandeliers from them and the price was unbeatable. We wanted one of the fixtures with a base finish that wasn�t shown in their online catalog, but in a phone conversation, I was assured they could get what I wanted. After I placed my order, I received an email from Interior-Deluxe confirming the finish I requested. I�m a happy camper, but the customer service had just begun. One of the handeliers was ultra-modern and German. When it arrived from Germany, it became apparent it was wired with a European transformer for the halogen lights and would not work with US wiring. Ingo at Interior-Deluxe apologized for the problem and said they would send out a US-compatible transformer ASAP. In addition, Interior-Deluxe sent me bulbs (lamps) for BOTH fixtures and a brushed nickel plate (matching the modern fixture) to cover the ceiling electrical box. No extra charges, no questions, no referring the problem back to the manufacturer, just quick, helpful, what-can-we-do-to-make-this-right service.Ordering from the Internet can be fraught with problems, but I would recommend Interior-Deluxe to anyone. Each person I dealt with was very efficient, very pleasant and extremely helpful. Ask for Ingo; he can provide you with my contact information.
My flos fucia lights arrive today and we are extremely happy thank you for your assistance. I would like to order some more lights asap. Can you see what price you can do the aqua play 52 outdoor square light for? Once we have the pricing I will contact you to order the other lights we require.many thanks.
I have received the chandelier and is really beautiful. My wife really loved it.I would like to thank you for all your support and the prompt answers that you have given me during the "trip" until it comes to Cyprus. It is in perfect condition and I am sure when the electrician installs it, the light shining to our dining room will make our family feel very proud for our guests.
I purchased online two ceiling fans for $***. I received an email receipt and another email stating to inspect the products and upon arrival notify the company if you are not "delighted" with the purchase. I received the packages on a Friday at 3:45pm and to both email addresses on Sunday at 10:24 am stating the products were not the quality they appeared on their website, nor could I even get the two fans to assemble. I have a General Builder's Contractor's License and could not find a way to get the blades, which were flimsy wire and cloth material, to attach together. The attachment was merely a plastic tie, which appeared to look similar to a "zip tie", I received an email from the customer service manager, who is also ***, ***, stating they have a no return policy. She provided no assistance regarding the assembly or concern about the quality. I emailed againTand received no email back. I then Fedex the packages back and they refused them. I have several pictures that show the product looks nothing like their video nor pictures. In addition, the cloth was so thin that there was a pin size hole. The pictures on the website and description are very misleading and do not look like what was delivered. I have multiple pictures I can send as well as a second option letter from another company stating the same concerns. *** never called nor emailed back again. I would never use the company again and the fact they are called Interior-Deluxe and that each fan cost over $*** dollars, as well as their website description implies high quality. Their website is fraudulently disclosing a high level of customer service and to send me an email that we want you to be "delighted" is in every way false and misleading. I have already made a complaint to my Visa card company as well as the Better Business Bureau and am in the process of filing a compliant again the corporation. I would appreciate any assistance you can provide to help in this resolution.
***
Interior-deluxe.com
Friendly and fast service. Will order more modern lighting soon.
Great Communication! Would recommend to others.
I received my merchandise quickly and dealt with their customer service which was very attentive and on top of my order.
It took a very long time to get me order and when I followed up by email, they do not reply quickly - it takes days before they reply, and would just say that “we will inform you once your package has shipped”. I had to call from overseas twice - 1st one said the same info as the email, and then the second one finally saw that that my order has not yet shipped after close to a month from the time I placed the order. It was very frustrating. The product came out very good though.
Interior-deluxe.com
Product arrived within one week. The packaging served well, the items inside looked excellent. I still have to attach to a temporary electrical source to see if the lights function properly prior to final installation.

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