Certificate

Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
Interior-deluxe.com
Interior-deluxe.com
Interior Deluxe is a leading provider of contemporary lighting + luxury lighting. We offer an extensive selection of more than 12.000 modern light fixtures from top designers, and modern lighting brands that have the ability to transform any home into a space with an enticing atmosphere.

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Real customer reviews

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  • Review Given Date
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The lamp is totally classic. The price for the lamp was great. And delivery (from Deutschland) was surprisingly super fast.
I placed an order for a couple of wall sconces on the 21st of February and received my order May 1st week. The website said it has a processing time of 4 - 6 weeks but took 2 months to receive the order. I placed the order stating that I want the 110v to be used in USA and the sconce came without any wiring!! Every time I contacted the store regarding the delay and wanting to cancel, I was told that the piece was hand made in UK and cannot be cancelled!! In this modern times when we receive items in a couple of days it took 2 months for me from this store. Lesson learnt!
Excelent service. *** from Customer Serice was very kind and helpfull
Great service! The supplier had a delay with my light, but Interior Deluxe kept me updated and shipped it as soon as it was ready. Would highly recommend them and will purchase from them again.
Our lights were extremely well packaged and in perfect condition on arrival. Our packages were delivered on time.
Good communications and quick to respond to questions and requests.
The good:
The lamp I ordered was well packed.

The bad:
The lead time between placing an order and the order actually being shipped was quite long. When I placed the order the website said the product was IN STOCK, yet for some reason it wasn't shipped for over a week. Either the lamp was NOT actually in stock, or the company has the world's slowest shipping department. Despite the delay in shipping there was no delay in charging my credit card--it was charged immediately.

Furthermore, when I called Interior Deluxe to find out why it hadn't been shipped yet the gentleman who answered the phone sounded completely clueless and told me that I'd have to Email the company and then wait 2 business days before I'd receive a reply.
Great experience. The product shipped within a reasonable time and was as expected. I called customer service with a question about the product and the representative was very helpful.
The person I spoke with could not have been better.
I was very satisfied with her willingness to help me with my order.Impressive!
Gorgeous lights. They arrived on time to Canada without any unexpected complications. Thanks!

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