Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!

Interior Deluxe is a leading provider of contemporary lighting + luxury lighting. We offer an extensive selection of more than 12.000 modern light fixtures from top designers, and modern lighting brands that have the ability to transform any home into a space with an enticing atmosphere.

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Real customer reviews

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Excellent service
I have owned an Anthology Quartett Cellula chandelier since 2000 and always loved it. Unfortunately, the wires and cord of this lamp were too short for our new home. Enjoying the Cellula lamp, I decided to purchase one just like it from Interior Deluxe.
The lamp was advertised: "The crystals can be arranged as desired, simply by shifting them from groove to groove along the aluminum rod". That was exactly the case with my previously owned lamp. However, when I tried to hang the newly purchased crystals over the aluminum rod the 12 crystals were uneven in weight, some by as much as 1½ to 2 oz causing them to pull up to the rod on one side.
Starting December 19th, 2018, I made Interior Deluxe, as well as Anthology Quartett aware of this problem and also that one of the strings came with a chipped crystal. I asked them to replace the unevenly balanced and the chipped crystal strings.
Interior Deluxe (Euro Lights & Electric Group, Inc.) replaced the chipped crystal string and mailed an extra one. I am grateful that I received at least two strings of crystals. However, 12 crystal strings were of questionable quality.
Further,.I was instructed by both companies to wrap the crystals around the rod. Doing this prevents me from easily adjusting the crystals and it makes it difficult to remove the strings for cleaning. The look of the lamp would also be a different one.
Many emails were exchanged. I always offered to send back the unbalanced crystals in exchange for balanced one. Repeatedly I was told that I needed to wrap the crystals around the rod. I never needed to do this for my previously owned lamp and nor was it stated in the advertisement of the Cellula chandelier that this was necessary when I purchased the Chandelier from Interior Deluxe.. When I pointed this out to Interior Deluxe their advertisement changed their advertisement on their website to the following: as desired, simply by wrapping them from groove to groove around the aluminum rod” and I was informed that the company had always stated that the crystals needed to be wrapped around the rod. Fortunately, I made a copy of the original advertisement to proof under what conditions I had purchased the chandelier. I would not have bought this expensive lamp if I had been informed that the crystals.
Great Customer Service
Great products and great speedy service.
Website information and email update wording is misleading.
Delivery (production) took a while but everything else great. Great service.
Thoroughly satisfied with the delivery completed.
I am very satisfied with your service. I received all my international orders on time. I also received a great customer service and help. I ordered several items.*** helped me with installation of my pendants since there was a problem with our ceiling.She understood what we need and mailed us a ceiling hole cover. She respected my wish to have my pendants to be installed before Christmas- she mailed covers immediately and we received them in a few days. Another help I received from ***.We thought we did not received one item and *** was able to manage us to find it in the box of other ordered item. Your customer service really wants to help customers.
Refund area....customer service was good but getting a refund was a little difficult.
This was by far the best price for these lamps, the oreder was promptly processed, shipped and arrived in days, and their customer service was great. The lamps are fantastic.


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