Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

Interior-deluxe.com
Interior-deluxe.com
Interior Deluxe is a leading provider of contemporary lighting + luxury lighting. We offer an extensive selection of more than 12.000 modern light fixtures from top designers, and modern lighting brands that have the ability to transform any home into a space with an enticing atmosphere.

Show More

Show Less


Real customer reviews

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
The lamp I ordered was listed on the site as being in stock and able to ship in less than a week. After one week, when I did not receive a shipping confirmation, I called customer service to inquire. The agent I spoke to confirmed that my order had not shipped but did not have further information and asked me to call back after another few days. When I called again, the agent I spoke to told me told me the lamp was actually NOT in stock at all and would be shipped in mid-April - I ordered the lamp February 15. This was very disappointing because had I known I would have to wait two months I would have ordered from a different company. When I inquired about canceling the order to get a refund, the agent told me it was unlikely because the order had already been placed with a third-party vendor and I would likely have to pay a fee if I cancelled. She could not tell me the amount. The agent was also not very friendly and had an annoyed tone when I questioned why the website incorrectly listed the lamp’s availability - even though she looked it up on the website and acknowledged the misinformation. Not a good customer service experience.
Excellent lighting selection
Great follow-up on my order and service overall.
The service was exceptional and personal. I would highly recommend Interior Deluxe.
Excellent service. Product arrived within days and came with complete instructions.
Good products/Good customer service.
The light bulb was broken when it arrived with my lighting. I called right away and they sent me a new one right away! Thank you!!
Thank you for your attention.
The communication after my purchase was exemplary including when I had a number of queries. They were promptly and courteously asnwered - by ***, who deserves positive feedback and I would love yuou to arrange that - and when my shipment was delayed I was compensated with an upgrade. Excellent service.
Extremely pleased with their service and quality of products. I am an interior designer and will recommend this site to my designer friends.
Extremely pleased with the products I purchased. Have purchased ceiling fixtures in the past and was equally as pleased. Customer service is excellent. Will be happy to purchase other items in the future.
First of all, their selection of contemporary lighting is fantastic, their pricing is competitive, and the return policy is reasonable. Additionally, their customer service, specifically Kim, is exceptional. She provided patient guidance while making my selection (internet shopping/telephone---not in the store) until I felt confident with my selection and all of my questions were resolved. However, after all of that, there was a problem when my fixtures come in from Germany (which were, by the way, in a very timely manner) due to the manufacturer 's communication error. Kimberly and Interior-Deluxe stood by the product and took full responsibility for the error. My lights were picked up, and since the German manufacturer could not produce what I thought I was getting, Interior-Deluxe took it upon themselves to convert my lights to the specifications that I thought I was getting, in their warehouse, and resend them....perfectly. They were always pleasant and communicative and wanted to have a fully satisfied customer.....and they do. Kimberly is a "real" person.

Loading...

The eKomi Seals