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Thank you for reaching out… sadly we tried to ignite 2 lanterns and that was difficult. Once the cardboard paper took to flame we released the lantern and it rose about a foot and then sank to the ground. We were honoring my friend’s husband who passed away last July.

Then we tried another lantern and the same thing happened. What did we do wrong?

Are you supposed to wait until at least half the lantern is in flames?

Thank you,

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Quick, fast service! Great product!

Love the fans and use them in line dance class.

Thank you so much for your service and quick delivery the product worked great. Every year at this time 30 friends gather in memory of my son who was 26 years old when he was murdered trying to save the life of a friend threatened by a drug dealor.. I highly recommend your company and products to everyone.

Love this company!! The delivery is fast and the products are awesome!!

The quick response to email inquiries was very helpful, as was the personal phone calls to confirm address and when there was an issue in the number of products available in my order. The only thing I would recommend would be to have a more updated inventory and to make it clear on the website when an item is going to be discontinued

The products were great, delivery was quick, and you can't beat the price. The only issue I had was that whatever I tried, I couldn't create an account using Google. Tried multiple times on different occasions. But since they send you an email confirmation with your order number, and it's really easy to look up your order in their site, it's really irrelevant. They also have great customer service and are very helpful. I will be using Just Artifacts for all my party needs from now on.

Excellent customer service! It's so wonderful to actually speak with someone and not be frustrated with an automated voice system.
The selection and variety of paper lanterns is amazing! Just Artifacts is my go-to when planning any kind of event. I can always find unusual and unique items for decorating.

The product that I ordered did not light or operate.

Very professional.