Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

LiveAgent
LiveAgent

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Real customer reviews

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Fantastic tool!!!
Great customer support meets the best customer support software! LiveAgent is stable and very powerful help desk tool, which we already recommended to couple of customers and will do so as we are super satisfied with it.
Excellent customer support and even better help desk tool! LiveAgent truly stands out in this field. It is nice to see their approach and *** to always help.
Great software and right price. Highly recommended!!
I bought LiveAgent last year in fall when it was available on the AppSumo. I am very happy that these guys returned there as I (unfortunately) missed the previous deal. I am extremely satisfied with the service, tool and customer support I am getting - even as a freelancer with a LTD.
LiveAgent fits our needs perfectly! Running a small HR agency, we needed to constantly have a system in our email inbox and give replies to all applicants. The included ability to create several departments based on the economy / business / technology sector, place tags, arrange responsibilites and last, but not least set up some automation have been all gamechangers for us. No emails slips through now, our applicants are happier and give us even better ratings for the services we provide them. Our business partners also saw an increase in their satisfaction as the communication is now much easier and neater.
I run a small digital marketing agency and a couple of years ago we were having a hard time keeping up with website maintenance requests. *** was our saving grace. It allowed us to organize and manage the requests a lot more efficiently. Keeping a record of everything has come in handy for our customers as well. Most of all, it has helped with accountability across the entire team.
Live Agent has provided our company the tools to take our customer support to the next level! The colour scheme of the interface in tandem with the various filtering & auto-tagging options makes it very easy to track and prioritize tickets.

I highly recommend Live Agent to any company striving to improve their customer support!
Live agent is a solid ticketing software for any company that deals with customer support. It is easy to use, very intuitive, and visually nice.
LA does a great job allowing you to customize every ticket so that all emails are easily tracked and resolved.
LiveAgent is cool! Our customers like it a lot, especially the option to talk with us in real time!

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