The installation became a giant pain in our posteriors, primarily due to extremely poorly written instructions! We prepared and leveled the ground & brought in a great deal of sand. We constructed the steel bulwarks and then found we should have done that & buried the bases with concrete supports, and then brought in the sand and covered them. The *** instructions were out of order for efficient erection. Instructions just said if things were not right, to start all over again! When installing the overflow, the instructions said to partially fill the pool with water. This water pulled the liner down & when tightening the fastenings, pulled the liner out of the frame at the bottom & we now have a leak at that location!!!! On the positive side, we did have all of the listed hardware. Prior to shipping, I was told the pool & accessories would come on one pallet, weighing less than 1,000 lbs. When received, the pallet was stacked extremely high, and weighed more than 1250 lbs, & my tractor w/forklift tines installed could not pick up more than 900 lbs, and the pallet was stacked too high to be stable in any case. Unloading the pallet from the delivery truck was a huge & hazardous undertaking. The equipment should have been shipped on two (2) pallets, which would have been more costly, but would have been simple to unload & move. To conclude, the pool was as advertised, but the assembly was much more difficult than it had to be. We found the tuffstuff-type ladder to not be strong enough, one of the main side supports breaking within two days of pool usage. The manufacturing company promptly sent a new side support under warranty. We still question the strength of the ladder.
