All customer reviews are from customers who have completed a transaction with Outdoor Living Today
I have nothing but praise for OLT - both for their beautiful, well-cut cedar shed kit and for their very supportive customer service . So nice, so Canadian, that they call you and discuss the project when you order your shed.
The play house is nice, high quality. Customer service was excellent. *** company was terrible but only locally, main office was good
The product is as advertised, but the shipping experience was extremely poor and frustrating. My order was delayed about 3 weeks past the expected delivery date, and I don't believe I ever would have received it if not for multiple calls to try to track down the shipment over a period of weeks. I realize this is not the manufacturer's fault, but it's something to consider for those having product delivered to the U.S.
I ordered this to use as a tack shed for my daughter's horse. I called customer service to place the order. The representative was so helpful and knowledgeable about the product and shipping procedure. She helped me get it delivered to a neighbor's house to assist with the Christmas surprise. The shed is perfect for our needs. My handyman put it together, caulked and sealed it. Added hooks and reinforcement to hold the saddle rack. It is darling and we love it. This was a great company to work with. They make and service the product. They were dependable and did everything they said they would do.
Everything went well from delivery to assembly. The requirement that the owner assemble the center supports on the sides and back panels could have been avoided by preassembly at the factory. I realize that this may cause a slight increase in the carton size but I didn't need the extra time and effort to attach the center supports.
Purchased demo gazebo at cottage show. Greg and co-worker were very helpful. Ute at head office was also very helpful. Would definitely recommend the company and its products.
I would recommend this product and company to others. I was very satisfied with both. The only issue I encountered was with the fitting of the door, but this was adjusted without too much problem.
The kit was well packaged and went together well. The shed has been a great addition to the yard.
Arrived on time and as described. assembly was no problem. LOOKS fantastic.
Very pleased with this shed. Would recommend to anyone