All customer reviews are from customers who have completed a transaction with Smartfurniture.com
always easy to shopping.
I couldn't have been more satisfied in the complete buying process. As far as I'm concerned your company sets the highest bar for customer service in the industry.
Smart Furniture has a wonderful selection of high quality products including the Stressless line that include clear pricing information, something that's difficult to find anywhere else on the Internet. Ordering was simple and delivery was exactly as promised and on time. Follow-up from Smart Furniture kept me updated on my order status including contacting me by phone to make sure I was satisfied with my furniture. I had ordered a few years ago and found them to be just as professional then. The next time I buy furniture Smart Furniture will be where I shop. Good prices and an enjoyable experience make them stand out! I would definitely recommend them to anyone shopping for quality furniture.
Good design, easy assembly and good quality
Was not familiar with this company when I placed order but have been extremely impressed with customer service, quality of product, and delivery process. Particularly impressed when the VP of operations reached out to confirm the quantity for my order. Would definitely recommend this company to others and will definitely use again.
Expectations of when item would arrive when placing the order were not set correctly resulting in dissappointment with length of order.
Easy to work with and product arrived on time.
I placed a repeat order and the system made it fast and easy. Delivery is always timely and easy to track.
I had placed two separate orders for the largest (12"X42") floating glass cable shelves. Both arrived in a very timely manner and in excellent condition.
Moreover, the uniquely-designed shelves are of excellent quality, were easy to install in a corner of the den (just above an Amici writing desk), and well accent and enhance the stainless steel/glass design of the desk.
When I contacted customer service after the second order to correct an error which I made during the order process (to change to color of the mounting hardware), the representative was extremely helpful, immediately made (and confirmed via email) the correction I requested, and the corrected order was received in just a few short days.
Overall, the purchasing experience was exceptional and we are very satisfied with the shelves we purchased. I would not hesitate to recommend SmartFurniture to family, friends, or anyone else interested in good quality, affordable furniture and related accents.