All customer reviews are from customers who have completed a transaction with Smartfurniture.com
The customer service at smart furniture is seriously best in class. They'll definitely have me as a repeat customer.
Good follow up. Little disappointed delivery was longer than I anticipated. However, they kept be abreast of the situation and follow up was good. Chairs when delivered and assembled were perfect. Would do business with them again.
Quality products. Very prompt, professional and courteous.
Great source for stylish furniture!
Everything was perfect from the original order to timely delivery. I also appreciated the follow up call.
Customer support very promptly responded to a question I submitted regarding fit of a replacement part for my Aeron chair. The part was promptly shipped and fit perfectly.
Everything was excellent. Great and personal feeling service
The custom order arrived with an error. They more than made up for the inconvenience with a generous refund, but of course it was still not right after waiting so long.
Incredibly easy ordering. Excellent correspondence from Smart Furniture about delivery expectations. Actual delivery occurred 4 weeks sooner than originally anticipated. The only delay was with the shipping company scheduling the home delivery.