Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
We want to be the very best place in the world to buy furniture. We do that by being knowledgeable about our products, over-the-top helpful to our customers, and savvy with our technology. Smart is in our DNA.

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Real customer reviews

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  • Review Given Date
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Ordered my chair and it was delivered on time. No issues, thank you!
My order went ... awry. Multiple problems with delivery and damaged items. Then why 5 stars? Because of the best in class service they provided, culminating in an intact order and a satisfied customer.

The sign of a quality company is not how they respond when things are going well, it's how they respond when things aren't going well. And their customer service (*** in particular) was top notch.

Rest assured, if you order from SmartFurniture, they stand behind their products.
Price point needs to come down. Great product but too costly.
smart is great and easy to order from. very receptive staff, frequent updates in order status are much appreciated
I was very satisfied with customer support, I had an issue with my original order, but it was replaced promptly when I called to report it.
They stayed in contact with me to make sure everything went smoothly.
Great service and super friendly staff. I ordered a Herman Miller Aeron Stool and got the high version only to realize it was too high. They let me exchange it for a low height no problem. I would definitely recommend SmartFurniture to everyone.
This is my third order through Smart Furniture and I still have no complaints or suggestions on how to do it better. I am most satisfied with all aspects of doing business with you. Thank you for all you do.
They had a good selection of the products I was after and their communication was clear, friendly & professional.
Although my order was delayed considerably from the initial ship date I was given the communication and level of service I received was exceptional. I will certainly like ok to purchase with your company again.
Smart Furniture is a great company! Ordered two different pieces and the customer service is superb. Would definitely order again

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