Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
We want to be the very best place in the world to buy furniture. We do that by being knowledgeable about our products, over-the-top helpful to our customers, and savvy with our technology. Smart is in our DNA.

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Real customer reviews

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  • Review Given Date
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Great service and updating on my product. I would definitely buy here again.
customer service was amazingg!
Excellant delivery service and the product was perfect
Using SmartFurniture.com proved to be a wise decision as I was not happy with the Steelcase Leap chair I purchased and Luke Webb from Smart Furniture's customer service team worked the issue for me from start to finish and helped me resolve my issue. A very professional company and I will not hesitate to recommend SmartFurniture.com to anyone with furniture needs.
Easy to order and even had a new customer discount ! I would not hesitate to buy from SmartFurniture again.
Great product.
Great price.
We will be back...
Very satisfied customer. Would highly recommend your website.
Overall good (competitive) selection of products to choose from and website is easy to navigate. Would recommend better coordination between SmartFurniture and their transport company. We got conflicting delivery updates - and many of them - to the point that we had no idea when the items would actually arrive. Also, the state of the boxes when they arrived at the doorstep were DISMAL. The boxes were beaten, battered, full of holes and each of the boxes were open at one end. Not a good experience.
The process to design and have delivered a custom chair was easy. Customer support was prompt and kind in response to an issue I thought I had (I misunderstood directions). 10/10 experience.
Customer service was excellent- well informed, great at updates and the delivery team was very good.
Follow up was good.

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