All customer reviews are from customers who have completed a transaction with Smartfurniture.com
Customer service the best. I would certainly recommend your company to anyone.
Nice selection, decent prices, fast delivery
The shelves seem to be very sturdy, well made and well-packaged. Although I did receive the wrong color shelves and there were a couple of gliches in the new, automated return process, Smart Furniture followed up with me and more than made up for the inconveniece. Very satisfied.
I received the wrong order (stool was higher than what I ordered). To be honest, I am not sure it the error was placed in error or if it was an error with fulfillment. The product page was not clear to that effect.
BUT... ***, at customer service was fantastic and replaced my order in a jiffy. I am very happy about my purchase I would buy from smartfurniture in the future. Selection is great.
the provider is, overall, terrific! my only complaint is their website. it's rather dull, and all aspects of the page do not function properly. Lucky for these guys, they've a killer staff, and are pretty user friendly.
The timer I bought does not work, I sent an email a while back stating that it doesn't work ***.
Comment from smartfurniture.com :
Hello, we're sorry for the confusion. You messaged us on 8/23-- we quickly reached out to the manufacturer and emailed back the same day on 8/23 twice, advising of the simple initiation needed on the timer to make it work. We quickly offered the solution and responded. If for any reason this is causing you issues still, please let us know and we'll easily facilitate a return/full refund for you. We're here to help.
Smart Furniture Customer Service
Fast response and seem to genuinely care.
The chair arrived in immaculate condition. I love it, thank you :)
Fantastic responsive service!
I always feel a bit iffy when ordering things like furniture sight unseen through an online retailer. I can tell you I will have zero reservations ever using or recommending this company to anyone should I be asked. Their prices absolutely cannot be beat. And the only thing better than that is their customer service is second to none. The way they handle everything from start to finish should be mimic by every other company out there. Great job to the men and women that work here. Thank you so very much.