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Real customer reviews

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Show the accurate price of the vehicle in inventory on the true car site.
I arranged to meet with the internet salesperson. When I came in he was too busy in the office and gave me ***. Like a *** I let him talk monthly payment rather than car price. *** told me that because of my credit rating the lease was being placed with an outside bank because Toyota Financing would not accept me. We specifically talked about the fact that I was finishing a lease for which I had made every payment on time and they should love me but he said that my credit rating remained the problem. When I closed the lease and signed the papers I found out that the lease had been placed with Toyota even though I was paying extra to use an outside bank . I think a little more honesty would be a better business practice.
keep it up
Attempt to have more designated parking space for those picking up and returning a car. Management should keep track of former customers who had bought cars from JMK over the years. There appears to be little continuity in personnel or records to indicate that you are a long term customer. We had bought 4 of our prior 5 BMW from JMK but that didnIt seem to have any difference to one walking in from the street. If the new ownership is looking to build a lasting relationship they need to acknowledge this aspect.
Not really just keep doing what you're doing make customers happy that's the bottom line give them what they want and when they want.
Yea get your finance guy some people skills.
Hold true to the True Car prices. The email from TrueCar clearly stated that the document fee of $*** was included in the price of the quote but Piazza Honda insisted that this wasn't true and made me pay it. This was less than 1/2 a percent of the total price paid for the car yet enough to make me never purchase from them again.


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