All customer reviews are from customers who have completed a transaction with Zenni Optical
Zenni was very good about re-cutting my glasses, when the first pair was not focused correctly. They had me send the bad ones back, then they quickly re-cut new ones and sent them back to me. I have been happy with the new glasses. Their customer service is good, their website is easy to work with, and their PRICES ARE GREAT! I have 3 section progressive lenses, flexible hinge (spring) temples, and with shipping it was still only about $50!!! Other sites that claimed to be cheap, were well over $100!
Prescription was correct. The frame is very light and fit me very well. I had tried progressive lenses from those so-called professional optical shops before, and all of them were much more expensive and failed, but the ones from Zenni worked out really well for me. They may be able to make the frame look to be of better quality.
Really good Lens and service!
One of the dimensions for one of the 4 pairs we bought was significantly different on the frame than stated on the website. It worked out fine anyway when I tried them on.
My wife prefers the pair that were her second choice and so did I, So I recommend buying two pairs, since the price is good, that way one is your favorite and one is a back up pair. The aqua coating is good. All 4 pairs were correct script, good to see out of.
all parts of the order process were good
I have been ordering from Zenni for 5 years and haven't been disappointed yet. They're affordable and have a great selection to choose from. All of the friends I've recommended Zenni too are converts.
Aloha, Due to I was get this order in 12 days times, included from order date. my satisfied only 3 stars not 5 stars, because after I wear only one pair out of my 4 pair glass order.
that one pair was break on my third times wear, not even a month yet !!! Good thing was only 9.95, but I am still not happy about that. I was going to report on email. but, I been toll by phone order, they said it will take about 6 months or more for me to get another pair.
so, I did not want to given them a rating yet.
That why, I am having them wait for this review.
Almost year and half now, all this time I did send them on /off a couple of my network friend reference, when people ask me where to get low price glass.
Well, in all I say, "ZENNI" is a good company to order.
PS, They did try to help me get my order in rush.