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Rating for: Zenni Optical

 

4.5  /  5

Calculated from 27210 customer reviews
(last 12 months)
Total reviews: 109298

Real customer reviews

All customer reviews are from customers who have completed a transaction with Zenni Optical

  • Customer review

     
    /  5
     
    We love love love our glasses
     
    on 08-21-2017 at 18:58
  • Customer review

     
    /  5
     
    Low quality cheap frames.
     
    on 08-19-2017 at 17:26
  • Customer review

     
    /  5
     
    Zenni Optical is a true life-saver! My glassed were demolished by my dog. Yes, I had a back-up pair... which were also demolished by my dog. I was no able to get into my optometrist any time soon, as I do not have insurance that covers vision, and he wanted to do yet another exam because my previous exam was marked as "for contact lenses". Silly. I really didn't want to pay for another exam, plus the expensive frame options they offer. I already attended to my mother's vision needs, and I paid over $***USD out of pocket. Steep! So I set out to find a more affordable place that would accept my prescription without trying to enforce a second unnecessary eye exam specifically for glasses versus contacts, and I found Zenni. I selected a frame similar to my old ones, signed up for an account, and entered my prescription information. The only thing I wasn't sure of was my pupil distance, but there is an android app that will actually calculate that for you! My vision isn't bad at all; I only require single correction. So if you have astigmatism, be EXTREMELY certain you have the correct prescription info. Once I entered my info, because I signed up for an account, I was able to save my prescription for future orders- this is extremely convenient. I placed my order, which came to only $*** USD. I expected to be waiting, as per the website details, for at least 2 weeks. But to my surprise, my glasses arrived after only about a week. So fast! They were well packaged in a hard case and came with a very pretty and nice cleaning cloth. The inside of the case also has a soft, velvet-like lining to keep your glasses safe. Zenni optical kept me updating through out my ordering process via e-mail. The glasses themselves are good quality, especially considering the very affordable price tag. The case is a saving grace (no more dog chomping them up!), and I am ordering some more styles, including sunglasses, very soon. At these prices, I can afford to get a few pairs so I can change up my look when I don't feel like wearing my contact. I recently referred a friend to Zenni, and several other people seconded my suggestion. You really can't go wrong with your choice to shop here. I couldn't be more pleased to have found them!
     
    on 08-18-2017 at 07:54
  • Customer review

     
    /  5
     
    Good products at a great price.
     
    on 08-17-2017 at 18:51
  • Customer review

     
    /  5
     
    Amazing quality, love every pair I've purchased.
     
    on 08-16-2017 at 05:20
  • Customer review

     
    /  5
     
    Great products at great prices!
     
    on 08-16-2017 at 04:42
  • Customer review

     
    /  5
     
    I have three pair of Zenni glasses, but can only use one because it took three tries to get my bifocals right. I love this third pair, but won't be coming back to Zenni. I got sick and couldn't return things in time so I had to swallow the cost of two pair that I can't use. Maybe you could give folks more time to manage their returns?
     
    on 08-16-2017 at 02:28
  • Customer review

     
    /  5
     
    I recently lost my frames that I just ordered. I wanted to reorder another pair. I however did not have internet access so called and was informed that I could not place order on phone. this was very upsetting and had to wait till I got service to order.
     
    on 08-11-2017 at 04:43
  • Customer review

     
    /  5
     
    Very satisfied.
     
    on 08-10-2017 at 21:14
  • Customer review

     
    /  5
     
    *** so I had to pay to get the right px on the frame. Zenni wouldn't want to reimburse me for the cost of the lense. Lesson learned.
     
    on 08-08-2017 at 04:36

Zenni Optical

  • Address:

    Zenni Optical, INC
    448 Ignacio Blvd, #332
    94949, Novato

  • Recommend:
  • Website:
  • Contact:
    Tel: 1-800-211-2105
  • Authorized representative:
    Zhen
  • Partner ID:
    JJ9C31BMH6PBYF3
  • Status:
    valid
  • Total Reviews:
    109298
  • Last Updated:
    08-21-2017 at 18:58
  • Michael Ambros
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