Certificate

I researched their web site many times before placing my order. I had become very familiar with the charging structure. I was surprised to find out when inputting my files, that there was a $*** charge for a re-submission. I received the on-line proofs and went ahead and had a draft printed. That is when I realized that I had made an error when I placed the order. I worked with customer support (Destiny) to figure this out. Destiny was able to waive the $*** charge for re-submission as I was a new customer with my first order.
The final order was completed within the 48 hour timeframe and the books arrived a day early. The books look great except for one that is not printed correctly. I have every confidence that customer support will fix this error as they have been great to deal with on all other questions.

The production team was very knowledgable and helpful at every turn of the way.

Efficent, reliable and timely

I couldn’t be more pleased with the quality of my book. Also, the customer service was fantastic - they guided me through every step of getting my first book printed. Evan a couple of minutes before 5pm on a holiday weekend, a proactive custumer servive rep,called me to,make sure things were exactly the way I wanted it before they printed it. 48 Hour Books will,be my go-to company for future books. Thanks very much!

Though I don't personally know *** they almost are like family to me. I could not ask for more respect and help! And you use quality paper and are patient with a writer over one hundred one years old. I also appreciate the young man who responds to my calls;
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Wow, I couldn't imagine a better experience in publishing my dad's memoirs. 48 Hour Books, from templates to final adjustments, to delivery made this a wonderful Christmas gift for many. I truly appreciate all the help given to me and the expeditious turn around at the Holidays.

I have worked in Graphic Arts my entire working career;
so I am very well aware of the problems that can arise
during the production process. Working with 48 Hour Books was a real pleasure . . . from the easy to use online templates . . . and the caring professional support staff. The quality of the completed books exceeded my expectations . . . The books were delivered on time
on the 48 Hour Books promised schedule.

I am extremely pleased!

***

Another great job! Books look great and were delivered sooner than expected. Thanks guys.

Areas where 48Hr Books really shined:

1) The How-To booklet available from their website was very informative and useful.

2) We called with a question and as promised a real person answered the phone and our question.

3) The online ordering process was nicely organized and easy to follow.

4) After we submitted the PDF files of our text and cover, the online proof was returned to us for review within just a few hours.

5) We ordered a printed proof and that arrived expeditiously.

6) Once we authorized printing ,the process was indeed completed and the books shipped within two days.

7) When we received our shipment, the books were well packaged in a thick cardboard carton.

8) The finished product looked great.

All in all we were very impressed and happy with 48Hr Books and wouldn't hesitate to use them again.

48 hour books came through for me. My father passed away and I was able to have beautiful bound copies of his book available for guests at his funeral to read about his life.