Certificate

My experience with 48 hours was very good. No complaints. Very helpful and patient with me during my first experience as a author and publisher.

The original art files submitted were altered from what was sent resulting in a poor quality finished product. The front cover also appears off-centered and it would have been appreciated if we would have been notified as on the proof it looked correct.

48HrBooks are the best. It is set-up step-by-step on how to get your book printed. This was my first time self-publishing, and they made it easy. The book looks so professional. I have gotten much positive feedback on the look of the book. 48HrsBooks has changed my life and enabled me to continue on my writing path of publishing more of my writings. The staff is wonderful to work with and had answers to all of my questions. Thank you from my heart and soul!!!!

I was so satisfied with your help and quick service. I would recommend 48 Hours to my friends.

My first contact seemed busy and as if she were having a bad day. I spoke to someone else and got the name and number of "***" and from that time on, I had nothing but raves. She was very pleasant, enthusiastic, and very helpful. I got quick answers to my questions and lots of support. Nothing but good to say about her.

I also had a bit of technical help from my Tech (***, I think). He was responsive, pointed out a couple of things, then helped me iron out the problems that made my book much better. Many thanks to him.

I am extremely pleased with the assistance I received and the service rendered. Wonderful to get real people when you call, especially when they are as helpful as ***. I love the finished product and plan to use 48hourbooks for the next book.
***

excellent service and good work

This is an amazing company. I found it through a Google search around 9 a.m. on a Monday, and by the end of that same day, my book order had been printed and shipped.

Their website is awesome. You can plug in various factors like # of books, type of cover, shipping options, and more, and the price calculator immediately responds.

They advertise that they answer their phone, and they do! They respond to chat requests, as well. Everyone is friendly and knowledgeable.

Another thing I like is that they keep you constantly informed of the project’s progress.

They obviously have fantastic systems in place to allow their service to perform flawlessly, which makes being on this end (the “nervous” end…will it be done on time?) less nerve-racking. I am very, very impressed.

I wish every company I did business with was as extraordinary as 48hourbooks. Thank you!

(P.S. – We printed more books less than a week later and experienced the same terrific service).

*** Your customer support was good once we figured out that dealing by phone instead of email made the process much faster. It did seem like there were lots of details, one by one, that had to be decided; maybe you could consolidate them? And the time it took to receive the books makes me suggest that you need a new name: Two Weeks Books?
***

I can't think about one area where improvement is needed. i was 100 % satisfied with my order and 1000% satisfied with the customer support. I would defiantly recommend 48 books.

Just wish there was a way to review the book before final product is approved.