Your privacy is important to eKomi. Please find below our Privacy Policy that covers how we collect, use, disclose, transfer, and store your information according to the applicable US Data Protection and other applicable laws. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

1. Identity protected data collection and processing

Our server automatically collects log file data and saves it. This data is delivered to us via your browser. It uses the following data:

  • Type and version of your browser
  • Type and version of your operating software
  • The URL of the website by which you reached us
  • Search terms by which means you found our website
  • Date and time of the call to our website
  • Names of the undersites called by you
  • Amount of transmitted data

This data is collected in an identity protected form and cannot be attributed to a specific person or customer. The data collection and processing is used for internal analytic and statistic purposes only.

Use of Google Analytics:
We use Google Analytics, the web analysis tool of Google Inc. Google Analytics uses “cookies” – text files saved on your computer to enable site activity analysis. The information created by the cookie (incl. your IP-address) will be delivered to Google (USA) in an identity protected form and saved on a server.

2. Data collection and processing through assumed name creation

After registering on our website, we collect and save the above mentioned data in an assumed name form. This data is connected to an internal code but is renamed, with the assumed name having no connection or link with the actual name or other personal characteristics.

For the purpose of tailor-made advertising and marketing campaigns improving the service we offer our customers, all profiles are compiled based on actual data collection but only using assumed names.

You may object to the compilation of a utilization profile. The full details of your rights of objection can be found under the paragraph “Right of Withdrawal & Right of Objection.”

We guarantee that no personal details and data of any kind are passed to any third parties but will be exclusively used for internal purposes in the assumed name format.

3. The interface between eKomi and a Company:

eKomi receives no PII End customer information from the database of the Company via the interface. Only an anonymous order transaction ID will be transmitted. In case that eKomi is providing the service of sending the review invitation e-mail, the necessary personal information will be transmitted and used only for this exact purpose. After the legal retention period this data will be deleted.

The Company is responsible for ensuring compliance with applicable data protection laws. In addition, the Company alone is responsible

  • for the manner in which End Users are approached and informed about the possibility of leaving Ratings & Reviews;
  • to assess the legal permissibility of the advertisement (including its manner) of the products and/or services of the Company, in particular under competition and advertisement laws; and
  • to assess the requirements under competition, data protection and other relevant laws and for obtaining the required consent from the End User.


Personal data that is transmitted to eKomi will be exclusively used per the executed contractual relationship and related purposes such as fraud prevention, storage, encryption and data usage. This data will not be shared with unaffiliated third parties. eKomi represents and warrants that its collection, access, use, storage, disposal and disclosure of Personal Information does and will comply with all applicable privacy laws in accordance with the applicable data protection laws.

4. Cookies

For our website we use “cookies.” Using “cookies” enables our web server to recognise your individual settings on our website and (if applicable) parts of your registration data in coded form in order to facilitate their use and allow automatic log-in. The browser settings offer the possibility to refuse, delete, block or to cancel an inquiry before applying a “cookie.”

5. Use of your e-mail address

We use your e-mail address in order to complete and confirm the registration on our website via a confirmation e-mail.

Only if you consent will your e-mail address be used by us to send you our newsletter or other offers which might be of interest. You may withdraw your consent and discontinue receiving e-mails from our company at any time. Full particulars of your right of withdrawal can be found under the paragraph “Right of Withdrawal & Right of Objection.”

6. Right of access, amendment, blocking and deletion of data

If you request it, we will supply you with any content data related to your store, free of charge. You can request the information by using the contact details below. If you have complied with our legal requirements you are entitled to request that we change, block or delete your data. Please contact us using the details below.

7. Your rights for Withdrawal or Objection

You are entitled to object to our utilization profile compilation and withdraw any prior consent you may have given. If you do we will cease processing your data for this purpose. You can withdraw your consent by post, fax or e-mail, without giving your reasons.

Write to us at:
eKomi US / Corporate HQ
eKomi, Inc.
9100 Wilshire Blvd., Suite 725 E
Beverly Hills, CA 90210

Call us at: 1 844-356-6487

Email us:

8. Declaration of consent

Provided that you have consented to receive newsletters and offers from us by e-mail we will have recorded such consent, which will remain in place until you inform us that you wish to withdraw such consent.