Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

AIG Direct
AIG Direct
We are part of AIG, one of the largest insurance organizations in the world. Millions of people worldwide rely on the AIG companies to help protect themselves and their families. With AIG Direct, you can work with one of the global leaders in insurance to help protect your family with reliable and affordable term life insurance. Insurance (or term life insurance) through AIG Direct is a solid foundation you can build on to help protect your hopes and dreams while helping to provide for your family's financial future. Since 1995, AIG Direct has helped over six million people in their search to find quality term life insurance protection at affordable rates. We continue to assist thousands of people each month, helping them secure quality coverage. To help keep things simple, we work directly with you to find the best term life insurance coverage to suit your budget and needs. AIG Direct strives to provide customers with valuable, in-depth and personalized term life insurance information along with the convenience of handling everything right over the phone.

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Real customer reviews

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Took way to long. No one knew what the other one was doing.
I started the process of renewing my AIG insurance (set to expire late this year) in fall 2022. I didn't get approved until May 2023. After I got approved they sent me a letter saying that my rate would be higher than I quoted due to a medical condition... that I NEVER HAD. I never had anything remotely close to it. Yes, they increased my premium for a medical condition I never had! Now I have to figure out how to appeal and correct that. I don't want medical records that are compeltely wrong!
All I wanted to do was pay for my policy, but the antiquated forms and difficult customer service made it extremely difficult. First, the payment process relies upon printed forms and has confusing information about credit card payments. Second, when you call into customer service they have no clue how to help you other than resending the confusing paper forms. Why not put all of this on-line? I gave up on trying to figure it out and just guessed on how to complete the forms and pay the premiun. All of this to say - I wanted to pay them and they made if very hard. The AIG process is out of date and antiquated. Buyer beware.
My agent was very knowledgeable and helpful in the process. No pressure to buy and the process was quick.
AIG gave me the best experience and made me feel like they care, unlike other companies I’ve worked with in the past! The process was quick
I was satisfied that all my needs were met promptly and professionally by all the representatives I spoke to. The process was an easy-by-step process. All paperwork was digitally completed with access to downloading for personal file upkeep.
I had a great experience with the AIG agent. My only concern is that when I logged into my life insurance account, my mailing address was completely wrong.
I do not want my policy and personal information mailed to the wrong address.
When I changed the address with the life insurance company that AIG gave me, it said it takes 7-10 business days to change.
If I die tomorrow my policy is at someone else’s house
Needed a new term policy and AIG made it so easy to do over the phone and online.
Excellent customer service provided by *** Informative and professional. Always available by phone to review my options and answered all my questions.
I just got a 15yr term policy and the entire process was easy, painless, and fast.


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