Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Bob's Watches
Bob's Watches
Bob's Watches, a renowned online marketplace for buying and selling used Rolex watches, takes immense pride in offering customers unparalleled service and satisfaction. As one of the most trusted platforms in this industry, Bob's Watches understands that verified reviews play a crucial role in maintaining their esteemed reputation as well as enhancing customer confidence when purchasing these prestigious timepieces. With their commitment to transparency and exquisite customer experience at the forefront, Bob's Watches made the strategic decision to partner with eKomi—the leading independent ratings and reviews provider. Leveraging eKomi’s expertise for obtaining unbiased, third-party certified reviews ensures potential customers obtain genuine insights into the high-quality products and exceptional services offered by Bob's Watches. These authentic testimonials provide valuable feedback that not only validates our superior standards but also fuels continuous improvement efforts aimed at exceeding customer expectations each time they interact with us on https://www.bobswatches.com. By featuring these independently-verified ratings alongside an extensive range of luxury pre-owned Rolex watches—from timeless classics like Submariner or Datejust models to rare pieces such as Daytona chronographs—Bob’s Watches consistently demonstrates its dedication towards fostering trust amongst both first-time buyers and loyal patrons alike. At eKomi.com, we proudly certify Bob's Watches—a testament to their unwavering commitment towards delivering excellence while upholding utmost integrity within every transaction undertaken on their platform. We encourage all valued customers who have dealings with this remarkable company to share their experiences through leaving thoughtful reviews—for helping others unlock undiscovered treasures nestled distinctly within each collection exclusively available at '''Bob’s Watches'''.

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Real customer reviews

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
J Richard H.
Excellent
Tovin M.
The timepiece is beautiful and came wound and set which is a good touch.
I felt misled by Bob’s messaging. It said the timepiece comes with a box and papers. It did but a normal being would believe they were talking about a Rolex box and papers and that’s not what I received. I receive Bob’s Watches box and a service card. While the box is still nice, it’s not what I was led to believe. The papers were a service card and when I scanned the cr code I didn't see a history of service on the timepiece. When I looked at the serial number and tried to look it up it said it was an older timepiece than what was advertised. I reached out my customer service rep, *** to tell her my findings. She just said it is a random serial number. In which I thought Bob’s Watches just assigned a number and it’s not a real Rolex. But when I tried to get an understanding she just stopped communicating with me. After further research on my own I read Rolex started assigning randoms to ward off counterfeits looking up the sequence. But instead of explaining this fact *** decided I now (a purchased customer) was a waste of her time. I was highly disappointed in this course of action. She may be knowledgeable and used to deal with people that are equally knowledgable; I most certainly am not. For some of us, this is their first. So I felt a little grace should have been shown.
As far as the authentication I paid $*** additional for. I received the email from *** which was fine, but for the money and a monumental thing like having an authentication certificate for a Rolex I at least thought I would receive an actual certificate in the mail. When I emailed *** to ask. I never received a response. If this is how customers are treated for such an expensive Item, my business doesn't seem to be needed or wanted at Bob’s Watches.
Russell P.
satisfied
Karl H.
All good. Fast delivery and watch in good condition.
Jeffrey C.
The whole purchase process was easy and straightforward. Fast shipping. Watch was exactly as described. Will definitely come here first for the next piece.
Michael M.
I have bought three Rolex's from Bob's and the service and help has always been excellent.
Louis D.
I have purchased 4 watches from Bobs. All keepers!!
Terrell H.
All's well that ends well. It took two attempts to get the shipping address right and a week instead of one day to receive the watch but, having finally received it my wife is delighted with the watch. Thanks for your diligence.
Maria M.
Great experience from beginning to end. Will come back again!
Craig B.
I was Very satisfied with the service and my Daytona was everything I was told. Very happy and will buy again

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