Certificate

When I came into your store front to purchase my Rolex date just 16 203, the sales person didn’t greet me like I was making a substantial purchase. It felt like I was just another sale or just another person coming into the facility. I never felt like the sales person was worried or even concerned about a secondary sale in the future. I purchase many watches for the Tourneau & Rolex (I know AD are going to roll out the red carpet but a $*** watch is a substantial amount of money for time piece). It didn’t seem like my purchase mattered to Bob’s watches when people purchased items such as watches customer service means everything ! The sales person even told me that they want used to people walking into the store. That should never be a adequate answer for customer service for luxury product such as a Watch or any other high-end product. Please please work on your customer relations it really makes a business in the luxury market.

I would think for $*** you would send my authenticity report by mail for the extra *** on each one.I don't have a printer! So mail mine!!

Watch was exactly as advertised and in excellent condition. Thank you for providing top notch services!

Superb site and transaction, phenominal delivery time.
Some slight confusion concerning the special discount at the time. I didn't receive it. No big deal

I would not hesitate to purchase another rolex from Bob's !
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The purchasing process was quick and easy once I finally made my selection. Bob’s customer service was excellent. All my questions and concerns were addressed to my satisfaction. But most important of all, my husband loves his new watch!

Very happy with the purchase of my 16710 GMT Master. Communication was very good and transaction went smoothly. Buying a used Rolex can be risky at best, I chose Bob's based on their excellent reputation and the peace of mind that reputation afforded me.

This was my 2nd transaction with Bob's and I'm 100% satisfied with both. You get exactly what you see and the quality is perfect. Look here before you buy anywhere else.

Quick service and watch was exactly as described

Associate said to my wife if she need to go to rest room go somewhere else
THATS not acceptable for any public dealings facility !

I was VERY happy with my purchase from Bob's. As an added bonus when they ship your watch to you they use a high security standard that was very comforting. I am on the look out for other watches and I will be sure to return to Bob's in the future.