Bumblejax customer reviews - Rating: 4.9 from 82 customer reviews and experiences for bumblejax.com

Bumblejax

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Bumblejax

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Partner ID	588E3E981BFC066
Status	valid
Total Reviews	2061
Last Updated	2018-10-31T14:54:21+00:00 2018-10-31T14:54:21+00:00

Address	Bumblejax LLC 3663 1st Ave S Seattle, WA 98134
Website	bumblejax.com
Contact	Tel: (206) 714-3529 Email:
Authorized representative	Bumblejax
Recommend

4.9 / 5

Total reviews: 2061

Calculated from 82 customer reviews (last 12 months)

Positive 99.71%
Neutral 0.24%
Negative 0.05%

Total reviews: 2061

Calculated from 82 customer reviews (last 12 months)

99.71%
0.24%
0.05%

Real customer reviews

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Review Given Date
(oldest first)
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(highest first)
Rating
(lowest first)

Spectacular customer service and great product. Correspondence, production time, and delivery were timely and professional. The pro deal is amazing. I'd highly recommend and will continue to work with Bumblejax myself.

5 / 5

I had theee photos blown up and framed. Unfortunately, One arrived with a small cracked piece in the corner. Bumble Jax was great - within the same day of arrival of my photos I got confirmation that a new one was being sent out to replace the one with the small crack. It was truly hassle free. Would definitely order from you guys again!

5 / 5

Very helpful and great customer service . Would use them again and highly recommend. The end product was terrific.

5 / 5

Great service and the quality of work is outstanding.

5 / 5

I had ordered an acrylic print from another supplier and was very disappointed. I ordered from Bumblejax- the customer service before ordering reviewed my photo to ensure it would print all key points of the photo- they were very helpful and the acrylic print is amazing. Spend the extra money if you want a quality piece of art- it is worth it. We love it and no flaws.

5 / 5

The product was great. The delivery was awful! Got the run around from Fedex and never reimbursed for the shipping like I was promised. Hesitant to place another order because of that!

3 / 5

This is an unfortunate review since we have no control over FedEx. The customer was told a refund could be offered by us if the delivery was late which ultimately it was not. We thought it was a nice gesture on our part that ended up leading to a poor review and misunderstanding. It wasn't handled well by FedEx unfortunately and we wish the customer would have placed a poor review with FedEx not with us especially considering the customer was happy with the product and our packaging. Instead, we were told it's our fault for using FedEx and should have used UPS. There are millions of deliveries every day and on rare occasions, things get messed up with either company. We have used both for many years. We always work with our rep and the customer to solve any issue as fast as possible which we did in this case too. Your bumblejax.com team

Fantastic Service ***

5 / 5

Great customer service & b

5 / 5

Beautiful, professionally executed. And fast!

5 / 5

Amazing quality and quick service.

5 / 5


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