Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

CoverWallet
CoverWallet
Launched in early 2016, CoverWallet provides a concierge-like service that is reinventing how small businesses deal with commercial insurance. We’re combining data, design, and technology to simplify the complexities of insurance, and provide a digital solution to fundamentally change how business owners buy and manage policies.

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CoverWallet
CoverWallet
Launched in early 2016, CoverWallet provides a concierge-like service that is reinventing how small businesses deal with commercial insurance. We’re combining data, design, and technology to simplify the complexities of insurance, and provide a digital solution to fundamentally change how business owners buy and manage policies.

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Partner ID A7056C340B9DD5D
Status valid
Total Reviews 777
Last Updated 2023-02-04T20:26:15+00:00 2023-02-04T20:26:15+00:00
Address

CoverWallet Inc.

100 Ave. of the Americas, 3rd fl.

New York, NY 10013
Website coverwallet.com
Recommend
4.7 / 5

Total reviews: 777
Calculated from 55 customer reviews (last 12 months)
  • Positive 93.7%
  • Neutral 1.16%
  • Negative 5.14%

Total reviews: 777
Calculated from 55 customer reviews (last 12 months)
  •  93.7%
  •  1.16%
  •  5.14%

Real customer reviews

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Konstantine P.

Following an order made on
It took literally couple of hours to get my complete insurance with certificate. Very happy with a speed of that, price on that and the way I’ve been treated. I really appreciate all team for 5 Stars all around remarkable service.
5  / 5
Mark M.

Following an order made on
Staff was very professional and helpful at connecting me with an insurance policy that fit my business.
5  / 5
Jonathan H.

Following an order made on
Thanks
5  / 5
Orlando S.

Following an order made on
Un servicio muy profesional
5  / 5
Issiac P.

Following an order made on
Fast and friendly
5  / 5
Thomas W.

Following an order made on
Great, my representative *** is fantastic. He was able to get coverage in place quickly and made sure we had everything to get our needs met.
5  / 5
Mary B.

Following an order made on
I have had to change so much stuff for my COI it’s crazy. The people here were really helpful and did it for me!!
5  / 5
H S.

Following an order made on
Best customer service I have had in a long time. I would recommend CW to anyone looking for insurance coverage.
5  / 5
At first my experience with cover wallet was awesome. My agent name was *** he was awesome, when I COI provided the information within 10 mins, (anyone in this logistics business know you need coi information ASAP)
But once my agent was change to ***....... it all change . He's was very slow with provided COI, now wait time is 1-3 hours, any time I requested document he wasn't efficient . It was easier for me to call Progressive directly .

I receive an email from ***....(my agent ) stated that my policy was going to be cancel effective this date , and service was never cancel.
When I ask him about this concern he advise me to contact Progressive directly . When I contacted progressive - I explain the situation and they advise me due to the miscommunication they can backdate the cancelation date as the date the email stated , but my agent must give them a call directly.

I spoke with *** and inform him, what progressive said, and he refuse to assist me, by calling Progressive

Now I'm wondering , if the reason he didn't cancel policy is due to commission/pay reason.

Now I was billed for additional 45 days of service , which I have the email where my agent (***.) stated my service will be cancel effective 10/20/22, which my policy is still open as of today .
1  / 5
Audrey C.

Following an order made on
Wonderful experience.
Thanks for your support!
***
5  / 5
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