Certificate

Once I had bought my ticket I found my emails were not being answered. I had a couple of simple questions and sent three emails, with no response.

Aftercare is very important to me so I was disappointed about this.
No matter, everything else was excellent, including the prices. Hence the 4 stars. Best.

Actually, I just want to say that I was a bit skeptical about how this would all work out. I had read some reviews about this general type of booking service (i.e., mileage brokers) suggesting that some airlines might not honour the bookings.

But I had absolutely no problems. Moreover, the FlyBusinessForLess staff I dealt with by email before my flight were extremely prompt in replying to my questions and very patient. I was very stressed out in general, flying halfway around the world for my wedding, and these guys made the whole process as hassle-free as they possibly could.

I normally fly economy or premium economy, but I'm glad I did this one splurge and I'd definitely consider doing it again sometime because the ticket price was really only 28 % more than a premium economy ticket.

Huge thanks !

***

This company delivered great service, especially *** whose response times were also fast.

The Thai service from Singapore to Sydney was poor, plane seemed to old and under staffed in service.

Frances was a pleasure to deal with. All correspondence was sent in a ver timely manner. We will use FlyBusinessForLess again!

Have been continually dealing with all bookings with *** : she is brilliant to deal with and very professional is her follow up
Have recommended *** to other friends ,who have made booking
All booking have gone through very smoothly
***

We have been using FBFL for a number of years and could not be happier with the prices and service level provided. Our Service *** is very prompt with communications, professional and always prepared to evaluate the alternative options to assist us, sometimes on short notice. The booking process is very simple with immediate confirmation separately visible on the Airline’s website showing seat numbers and reference details. We recommend FBFL to all our friends.

Over the past 5 or so years my wife and I have flown business class on at least 5 flights tp Europe or the USA arranged by FlyBusinessForLess. The savings have been considerable and the flights always reliable - except for a recent delay on an Air France flight which was due to Air France problems.
The staff have always been extremely prompt in providing information and helpful advice .

Very helpful, friendly staff, who gave the booking a more personal touch. Sarah couldn't have been more helpful.

FBFL has offered very good customer service, the Airline itself has been so so, long layover times and mediocre service.