Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

GetYourGuide United States
GetYourGuide United States

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Real customer reviews

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  • Review Given Date
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GetYourGuide helped me find a tour of Neuschwanstein Castle that I had spent an hour or two trying to find on my own through other sites.
To order our tour in Doha was very easy. Our guide *** sent us also a WhatsApp message to confirm the pick up time. We can highly recommend “Get your Guide”.
Changed our tour last minute which meant I was no longer able to go. They were very unhelpful about getting a refund or moving to another date.
Our guide was perfection! The booking was a bit difficult. We booked for Thursday and received a confirmation which was then cancelled. We rebooked for Friday and were confirmed. Our experience would have been better if we had been informed that we could not be confirmed for Thursday but could be for Friday if we wanted. That way we would not have to pay twice and wait for a refund.
With the Capri outing with Blue Grotto, we were grateful for flexibility due to weather forecast changes. But the provider seemed to use phone # without an email communication option, which handicapped us as we didn't have an international cell phone plan (only hotel wifi for messages). The I inadvertently saw an update on the app in which the provider said they had tried to call me. Fortunately, by my leaving my hotel info, the provider would call the hotel. Lucky our hotel was helpful! Please offer an email option like you did with City Wonders for the Vatican/Colosseum that we had to cancel due to the venue canceling tickets for our dated outing. Thank you.

Perfect
Very informative
Get My Guide provided a super selection of trips for my recent visit to Switzerland. Quick confirmations and when I had a problem they resolved it quickly and easily. Highly recommended!
Wonderful and knowledgeable guide
Excellent guide and tour. He was very informative and polite.

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