Certificate

*** was very pleasant, patient, and helpful. I greatly appreciate her knowledge and kindness during our interaction.

I understood him completly and he understood my problem. He conferred with me during the session and I had total faith in him. I hope to get him again.

Used the Updater. Found 47 or 48 needing updated. Ran the updater. All but 4 were updated. Lost my wifi and adapters in the process. Really upset about that. I don't have the skills to effect repairs. Your team treated me very well. I've been using System Mechanic since November 2004.

As an 83 year old with hearing aids, I had no trouble understanding ***.

Rating without comment

Support needed was quick to fix my problem and the technician was knowledgeable. I spent minimal time trying to resolve issue.

All the member of staff that I had contact with did their jobs effectively

Finally, after numerous calls, suffering through your automated system, weeks of attempts by your team, numerous emails, your tech *** was able to resolve my issue.

Oncorrect Download for HP didn't work. Key was good but problematic for other computers..

As always, grate service