Certificate

Not now thanks

*** was good at talking me through some of initial things he was doing. By the end, I felt like he was rushing to get me off the line. I had a couple of concerns and was just kind of ignored. I think the issue was fixed, but when i wanted to check it while he was still online with me, I was rushed through.

I have been having issues with Byepass+. The first call to another assistant fixed the issue, but when I rebooted the PC, it would not work. *** was the tech this time. Not only did he speak excellent English, but his efficiency and personality made the time spent on the phone an excellent experience. I sincerely hope that if I need to call back with other issues, he is the tech I get.

HE SOLVED ALL OF THE ISSUES I HAD IN A VERY COURTEOUS AND PROFESSIONAL MANNER.

My computer knowledge was very rusty, and between *** and *** I actually started to remember things. They were both very patient with "an old lady"! I am very happy to be back in the Iolo family! Muchos gracias!

*** did an outstanding job; he got me up and going again and reloaded System Mechanic. I'm very impressed.

Rating without comment

This was an odd one that I needed a new key for my MyCleanID. The previous tech did not fix the issue, but *** was extremely helpful and excellent

computer running slow

From the time of purchase to problem resolved, less than 2 hours ! That is what I describe as Super Support Service, Thanks to *** and ***