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4.8  /  5

Calculated from 2053 customer reviews
(last 12 months)
Total reviews: 3153

Real customer reviews

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    JR Pass was great! However, I would purchase from a different vendor in the future, as the shipping and handling fee was high, and the delivery date was 3-4 days later than promised. Fortunately, I ordered far enough in advance that I received the pass before my trip.
    on 04-20-2018 at 16:30
  • Customer review

    /  5
    All the staff help me very well
    on 04-20-2018 at 16:01
  • Customer review

    /  5
    It was good. The lines are always long to activate the pass but once that part is done its all good.
    on 04-20-2018 at 15:17
  • Customer review

    /  5
    Everyhting was great! JR pass arrived on time, WiFi was unlimited, as advertised. Battery life was not so long, though. Couldn’t last the whole day, but it is not a big deal - I had a power bank)
    Website is good too - performance and UX/UI.

    Will order my next JR pass here for sure!
    on 04-20-2018 at 10:38
  • Customer review

    /  5
    Everything from ordering the voucher to gathering the pass in Tokyo went smoothly and easy.
    JR staff generally understand english and are always very helpful.
    I would definitely recommend it to friends visiting Japan for leisure
    on 04-20-2018 at 09:41
  • Customer review

    /  5
    You gave clear information, but experience was also necessary to get used to the platforms/systems/how to be assured of a seat-ie: time of day or which car -Standing for 2hrs from Tokyo to Oiso was not a great experience but we learned and sometimes pd. extra for a green car, but your booklet was clear. We were given other information when we picked up passes by a helpful attendant. We should have learned a bit of Japanese on our own.
    on 04-20-2018 at 04:16
  • Customer review

    /  5
    worked great!
    on 04-20-2018 at 00:29
  • Customer review

    /  5
    JR Rail Pass was fantastic, easy to apply for and use and a great deal!
    on 04-19-2018 at 17:22
  • Customer review

    /  5
    Great service great experience. The best we could expect and was much more we could even imagine.
    on 04-19-2018 at 12:44
  • Customer review

    /  5
    Very great service ...thank's for everithing
    on 04-19-2018 at 12:10

  • Address:

    Japan Rail Pass SL
    Avenida Maresme 44-46 2a 26
    08918, Barcelona

  • Recommend:
  • Website:
  • Contact:
    Tel: 0034934989620
  • Authorized representative:
    Castillo Llamas
  • Partner ID:
  • Status:
  • Total Reviews:
  • Last Updated:
    04-20-2018 at 16:30
  • Michael Ambros
    eKomi CEO

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Rating between 4.0 and 4.3
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