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The JR pass made travelling from Tokyo to Osaka and back so easy. Being able to use the Narita Express to get into Tokyo from the airport was also very convenient and easy.

Staff were very helpful and they were very patience with our travel needs. JR trains were very clean and comfortable.

Excellent, I love to get JR pass again for my next japan tour.

It was really handy and we were able to use i our passes on much more services than we were expecting which helped spread the initial cost and made it good value for money. Saw many things and many places thanks to the rail pass.

Ordered online and received my JR Pass within 2 days. So quick! No issues!

Easy to use, JR stations well marked in two languages, personnel were very helpful

Really easy to use and move around Japan!

Highly recommend. Process to order was clear and using the JR pass in country was very easy. Thanks for supporting our travels in your beautiful country.

All very efficient, good value and staff were helpful

All was just fine. Delivery came very fast.
Disappointing was just limitations on JR Pass use in Tokyo Subway - some lines were included, some not and it was very confusing while using city connections.