Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

jrailpass.com
jrailpass.com
jrailpass.com, an esteemed provider of Japan Rail Passes for international travelers visiting this beautiful country, is committed to facilitating seamless and unforgettable journeys across Japan's vast railway network. Offering exceptional convenience and affordability, their wide range of pass options cater to the diversified needs of tourists while fostering stress-free travel experiences. Acknowledging that exceptional customer service plays a pivotal role in ensuring satisfaction at every stage - from planning and purchasing passes to comfortably exploring renowned destinations – jrailpass.com aspired to maintain transparency by enlisting eKomi: The Independent Ratings & Reviews Provider. Embarking on a partnership with eKomi has empowered jrailpass.com in acquiring genuine, independently validated feedback through user-friendly processes accessible to all. These unbiased reviews continually reinforce the company’s commitment towards relentless improvements tailored specifically around their valued customers’ perspectives. By incorporating insightful testimonies expressing various aspects of personal experiences regarding product quality or support-related queries, prospective clients can now effortlessly make informed decisions corresponding directly to their unique preferences. Having taken this progressive step toward optimizing operations and forging stronger ties with patrons worldwide, we encourage you – the proud users of jrailpass.com–to contribute your thoughts through these invaluable eKomi certified reviews so as not only improve our offerings but also provide essential insights for countless future travelers embarking upon an unparalleled Japanese adventure!

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Real customer reviews

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me gustaria que se podria contratar por varios dios y no solos 7 y 14 estuve en japon 12 dias y ya no pude vijar enn los trenes por que ya se me habia mencido el pase
We found the App really helpful and accurate. The pass was easy to use. I thought the pass was quite flimsy. Might be good to have a sturdier pass that is made from tougher material so if it gets wet it does not decompose.
I was planning my first visit to Japan and came by this website. I didn't know this existed but customer service was very helpful and hepled me out. I loved that the tickets work not only for the trains but for other transportations too!
Excellent experience, had an 8 day trip with my friends and was worth it. We made good savings. Also the delivery of our documents was fast and the process very easy overall.
Your website contained all the information necessary to advise and educate tourist looking for Japan rail pass.
Most impressive for me was that you were the only company willing to ship the vouchers to my hotel in Japan. I did not know that physical vouchers are needed and left for Japan without procuring them. You saved our vacation by delivering in Japan.
I appreciate the possibility to use the JR Pass without any aditional payment for almost all JR trains including the seat reservation.
I would appreciate more flexible JR Pass validity like 10 days or so, not 1 week, 2 weeks etc. Also it would be nice to be able to validate th JR Pass voucher in ANY JR railway station.
Puntuales, limpio y serviciales
I received the papers to get our JR passes way ahead of the trip, and was able to exchange them at Shinjuku station for the actual pass, easily, and make all the reservations. It was easy, though I didn't realize at first that I was going to get a voucher and not the actual pass itself.
Julia, the representative who helped me, was exceptionally friendly and took the time to address all my concerns. She made the entire process so much easier. I was really impressed with the level of service, and I’ll definitely recommend it to others!
The ordering and receiving process was flawless. The delivery to our hotel in Osaka was also fast, I will buy again

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