Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

jrailpass.com
jrailpass.com
jrailpass.com, an esteemed provider of Japan Rail Passes for international travelers visiting this beautiful country, is committed to facilitating seamless and unforgettable journeys across Japan's vast railway network. Offering exceptional convenience and affordability, their wide range of pass options cater to the diversified needs of tourists while fostering stress-free travel experiences. Acknowledging that exceptional customer service plays a pivotal role in ensuring satisfaction at every stage - from planning and purchasing passes to comfortably exploring renowned destinations – jrailpass.com aspired to maintain transparency by enlisting eKomi: The Independent Ratings & Reviews Provider. Embarking on a partnership with eKomi has empowered jrailpass.com in acquiring genuine, independently validated feedback through user-friendly processes accessible to all. These unbiased reviews continually reinforce the company’s commitment towards relentless improvements tailored specifically around their valued customers’ perspectives. By incorporating insightful testimonies expressing various aspects of personal experiences regarding product quality or support-related queries, prospective clients can now effortlessly make informed decisions corresponding directly to their unique preferences. Having taken this progressive step toward optimizing operations and forging stronger ties with patrons worldwide, we encourage you – the proud users of jrailpass.com–to contribute your thoughts through these invaluable eKomi certified reviews so as not only improve our offerings but also provide essential insights for countless future travelers embarking upon an unparalleled Japanese adventure!

Show More

Show Less


Real customer reviews

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Convenience. No hassles.
very convenient to use.
Quick and easy process
La pulizia è perfetta sia nei treni che nelle stazioni. L’unica cosa che migliorerei è la possibilità di fare tutto online, ricevere il qr con il pass direttamente online e permettere di prenotare i posti direttamente online.
Fue nuestra primera experiencia en visitar Japón, en general nos asesoramos bien y optamos por utilizar el JR Pass, fue una experiencia increíble, tanto con las diferentes líneas de tren como el uso del Shinkansen, valió la pena, nuestros uso fueron muy atinados para maximizar el pase JR Pass, lo recomendamos 100%. Como recomendación consideramos que en algunas estaciones sería conveniente revisar la señalización de salidas tanto en Google Maps como de la misma estación, nos sucedió en la estación de Shinyoku, Shibuya que nos perdimos para poder salir, porque no logramos identificar claramente las salidas de la estación, por lo demás todo perfecto. Muchas gracias.
The person who did resending the passes from Barcelona was wonderful!
The original courier UPS they used was absolutely not a good company and never does good services in Canada. The JRailpass should indicate they operate from Barcelona.
It could fool the North American that they are American or Canadian.
Excellent from top to bottom. Everyone was super helpful and there was plenty of help available. The train was in pristine condition and super clean. I would absolutely use the train system in Japan on a return visit and highly recommend to anyone visiting and looking for a reliable, easy transportation options.
Only problem we found is finding original office to get tickets. Had to ask several ticket offices to find the correct one and not that many offices available.
Muy limpio, eficiente y en tiempo
Very easy to use and excellent train service concerning schedules and travel times. Amazing punctuality, clean and modern passenger wagons. Customer service politeness and availability in stations. In summary, a complete and efficient service. We hope to return to Japan and definitively repeat our JR pass experience.

Loading...

The eKomi Seals