Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

jrailpass.com
jrailpass.com
jrailpass.com, an esteemed provider of Japan Rail Passes for international travelers visiting this beautiful country, is committed to facilitating seamless and unforgettable journeys across Japan's vast railway network. Offering exceptional convenience and affordability, their wide range of pass options cater to the diversified needs of tourists while fostering stress-free travel experiences. Acknowledging that exceptional customer service plays a pivotal role in ensuring satisfaction at every stage - from planning and purchasing passes to comfortably exploring renowned destinations – jrailpass.com aspired to maintain transparency by enlisting eKomi: The Independent Ratings & Reviews Provider. Embarking on a partnership with eKomi has empowered jrailpass.com in acquiring genuine, independently validated feedback through user-friendly processes accessible to all. These unbiased reviews continually reinforce the company’s commitment towards relentless improvements tailored specifically around their valued customers’ perspectives. By incorporating insightful testimonies expressing various aspects of personal experiences regarding product quality or support-related queries, prospective clients can now effortlessly make informed decisions corresponding directly to their unique preferences. Having taken this progressive step toward optimizing operations and forging stronger ties with patrons worldwide, we encourage you – the proud users of jrailpass.com–to contribute your thoughts through these invaluable eKomi certified reviews so as not only improve our offerings but also provide essential insights for countless future travelers embarking upon an unparalleled Japanese adventure!

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Real customer reviews

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After long days of exploring, we soaked in various onsens, all reachable by our trusty rail pass. It’s the chill vibe we needed.
I love the Japan Pass it's a great service and of course the Bullet Train is a really great rail service that is the best in the world. Keep up the great work
A plastic card would be nice (like ICOCA) - the barcode of our cards 'broke' and we could not use them anymore.
Or the possibility to use them on our mobile phones.
Making reservations online would be very easy also.
We loved using the JR Pass. It allowed us to travel all over Japan in the selected lines and the Shinkansen. The trains were very clean and well kept. We opted for the green cars and were not disappointed. We traveled with great comfort and ease. We would recommend to anyone vision Japan to use the JR pass. When we return we will definitely be using it again!! Thank you for allowing this pass for tourist. It makes the travel experience very pleasant and worth it!!!
Possibility to have JR Pass on mobile phone !
Unfortunately, we lost one pass and no way to issue a copy :-(
Our shopping sprees were legendary! The rail pass made it super easy to carry all our finds from one city to the next. Japan’s shopping scene is the best!
The help offered when we need to book tickets was excellent. It was so helpful to have someone explain the schedules to us.
Diving deep into Japan’s pop culture was a must for us, and the rail pass helped us explore every pop culture nook from Akihabara to Osaka.
Everything good!
Due to the Typhoon we had a lot of trouble using the trains and the ticket and had to switch to cars to get to our next stations and get saved from the storm - which was quite expensive

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