Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

jrailpass.com
jrailpass.com
jrailpass.com, an esteemed provider of Japan Rail Passes for international travelers visiting this beautiful country, is committed to facilitating seamless and unforgettable journeys across Japan's vast railway network. Offering exceptional convenience and affordability, their wide range of pass options cater to the diversified needs of tourists while fostering stress-free travel experiences. Acknowledging that exceptional customer service plays a pivotal role in ensuring satisfaction at every stage - from planning and purchasing passes to comfortably exploring renowned destinations – jrailpass.com aspired to maintain transparency by enlisting eKomi: The Independent Ratings & Reviews Provider. Embarking on a partnership with eKomi has empowered jrailpass.com in acquiring genuine, independently validated feedback through user-friendly processes accessible to all. These unbiased reviews continually reinforce the company’s commitment towards relentless improvements tailored specifically around their valued customers’ perspectives. By incorporating insightful testimonies expressing various aspects of personal experiences regarding product quality or support-related queries, prospective clients can now effortlessly make informed decisions corresponding directly to their unique preferences. Having taken this progressive step toward optimizing operations and forging stronger ties with patrons worldwide, we encourage you – the proud users of jrailpass.com–to contribute your thoughts through these invaluable eKomi certified reviews so as not only improve our offerings but also provide essential insights for countless future travelers embarking upon an unparalleled Japanese adventure!

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Real customer reviews

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The JR stations were impressively clean even thought they had high traffic flow. I appreciated that many of the stations had nice bathrooms. There was typically a good selection of stores to purchase snacks and drinks as well. Some busier stations also had a “translator” to assist the tourists. It was difficult to find sufficient luggage lockers at the busier stations (even in Hokkaido). It would also have been nice to have a few seats where tourists can rest and read maps to find their next destination.
Easy to use. Electronic ticket or an app as opposed to a physical ticket would be way more user friendly
La experiencia magnífica y el servicio ferroviario, incluídos los empleados,
excelente. Tal vez cabría apuntar que para un viajero no japonés, resulta confuso la obligatoriedad o no de reserva de asientos.
Green Pass provides most value for riders hoping from city to city. Ease of use, convenience, time saving. The staff in the ticket office all over the places I asked for assistance are all very courteous, knowledgable and professional on job. I am very impressed JR operation. By all means, Japan have the best railroad infrastructure. Never in my experience, the train had a delay in time for arrival and departure. I will surely continue to purchase the pass every time I visit Japan in the future.
It was fine
El sistema ferroviario japonés es el mejor que conozco: puntualidad, volumen de trenes, frecuencia, organización, limpieza. Ya me gustaría que es España y concretamente en las cercanías de Barcelona el sistema se aproximara a la experiencia japonesa.
Wirklich positiv war die Flexibilität, auch die Möglichkeit der kostenlosen Platzreservierungen. Gleichzeitig hatte man dabei das Gefühl, dass man mit dem Pass etwas besonderes ist, vom Verhalten der Mitarbeiter abzulesen. Was schwierig war ist den Schalter zum einlösen des Vouchers zu finden. In Osaka haben wir lange gesucht. Dies liegt aber auch daran, dass man erstmal wissen muss, welchen Eingang man am besten verwenden vom Bahnhof. Auf der Fahrt zum Fuji gibt es einen Expresszug, dieser ist zwar JR, gilt aber nicht mit dem Pass, wir müssten daher an einer Station aussteigen, bis dort wo der Pass noch gültig war und mussten uns dann ein Ticket kaufen für den Zug eine Stunde später. Wenn man wenigstens ein Anschlussticket für diesen Zug kaufen könnte, müsste man nicht extra aussteigen.
Me ha gustado absolutamente todo en Japón.
sistema ecelente, tutto chiaro e tutto funzionante,
Delivery to our hotel in Japan made things much easier. The confirmation packet coming from Spain to Japan was a little weird because of the postal delay.

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