Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!


Show More

Show Less

Real customer reviews

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
all good
The storage space for luggage in *** was totally inadequate. Please provide separate storage place as in *** Express which will make all the difference.
The Japan Rail Pass is the bomb! So much freedom to explore and travel around Japan without worrying about buying tickets every time.
The pass itself was a great value, and we loved being able to travel around Japan with ease. Highly recommend the Japan Rail Pass and their website!
Shipping was fine. Exchange process was easy but We found it very complicated to understand what trains we can and cannot use. Booking seats for trains at the station was also not convenient, always very long queues even at the machines and app we found not clear either and useless if your route is not covered and you even still have to pick up the tickets anyway so doesn’t serve much purpose

Green car price doesn’t seem to be justified there is really no difference in the seats we found would not purchase them again
For the main station, there is no doubt that it is helpful, but for smaller stations, it is not quite suitable. The probability of buying Suica is almost 100%, because the JR Pass can only go to a few important stations in Tokyo, while Suica can be used to go to various places. The only advantage of the JR Pass is that you don't have to pay for the shinkansen, which I know is very expensive. So for me, the ratio of JR Pass to transportation IC cards is 50% vs. 50%. In terms of price, the significance of the JR Pass is not particularly great, and the cost performance is not high.
Estamos muy contentos de haber comprado el Japan Rail Pass. Nos ha simplificado mucho el viaje en determinados momentos. la única pega es el precio, que es bastante alto.
We are very happy that we purchased the Japan Rail Pass. It has greatly simplified our trip at certain times. The only drawback is the price, which is quite high.
Would be nice if QR e-ticket or app version of the JR pass too
Everything was wonderful! I had a 21 day pass and it was hard to try and not loose it or damage it. Maybe a hard card like the IC cards?
I’ve always heard how good the train systems were in Japan. The service and quality was extremely good and the staff were extremely helpful and kind. Other countries can learn from how Japan has its public transport set up


The eKomi Seals