Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

jrailpass.com
jrailpass.com
jrailpass.com, an esteemed provider of Japan Rail Passes for international travelers visiting this beautiful country, is committed to facilitating seamless and unforgettable journeys across Japan's vast railway network. Offering exceptional convenience and affordability, their wide range of pass options cater to the diversified needs of tourists while fostering stress-free travel experiences. Acknowledging that exceptional customer service plays a pivotal role in ensuring satisfaction at every stage - from planning and purchasing passes to comfortably exploring renowned destinations – jrailpass.com aspired to maintain transparency by enlisting eKomi: The Independent Ratings & Reviews Provider. Embarking on a partnership with eKomi has empowered jrailpass.com in acquiring genuine, independently validated feedback through user-friendly processes accessible to all. These unbiased reviews continually reinforce the company’s commitment towards relentless improvements tailored specifically around their valued customers’ perspectives. By incorporating insightful testimonies expressing various aspects of personal experiences regarding product quality or support-related queries, prospective clients can now effortlessly make informed decisions corresponding directly to their unique preferences. Having taken this progressive step toward optimizing operations and forging stronger ties with patrons worldwide, we encourage you – the proud users of jrailpass.com–to contribute your thoughts through these invaluable eKomi certified reviews so as not only improve our offerings but also provide essential insights for countless future travelers embarking upon an unparalleled Japanese adventure!

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Real customer reviews

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One of our family members lost his rail pass and we had to pay for his travel again, having it electronically would have been really helpful or maybe a way to track the paper pass? Also, not having a website where we could book our reservations was difficult as we made numerous stops at several cities in Japan. Otherwise, it worked well for our travel.
Very good service and colleagues who looked after us were superb. It is a shame however more can not be done online to book trains rather than come to an office - and that we need to come to an office to get the tickets as would rather get in post. Otherwise first class service.
We thoroughly enjoyed our trip in Japan and the trips with the Shinkasen bullet train was amazing..
Bei Ankunft in Japan am Flughafen Marita wurde mir mein Pass schnell und unkompliziert ausgehändigt. Außerdem hat der Mitarbeiter noch diverse Reservierungen für mich ausgedruckt. Reservierungen am Automaten in Japan sind meiner Meinung nach auch einfach. Beim ersten Mal hat mir eine freundliche Japanerin geholfen. Da ich in meinem dreiwöchigen Japan Urlaub viel mit dem Zug gereist bin, hat sich der Pass für mich gelohnt.
Great value ..traveled for 7 days without any issues .I recomend if u plan to travel with the bullet trains 4 + times
a excepción de la primera persona que me atendio en la oficina en tokio, ( al parecer ya tenia mucha prisa) el resto de la experiencia con uds. fué buena
Muy fácil de usar, pero sería bueno tener información mas precisa en la página web. Tuve que investigar harto de manera independiente y muchas veces terminé encontrando información incorrecta.
The frequency of services giving many options for good connections and wonderful places to visit.
The process of receiving tickets needs to move to a digital certificate for convenience of obtaining and using the tickets.
All good.

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