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The product itself was very nice and all were pleased with the merchandise. However, there is much that Logo Sportswear can do to make the next person's experience a little better. First, my Company is municipally owned so we do not have the luxury of having credit cards. This made the ordering procedure elongated and arduous. We do, however, have a billing/purchasing system with Oracle Solutions. Typically we will get an invoice and issue it a Purchase Order number. Once our vendor receives that number the order is processed and shipped. Approximately 2 business days after that an electronic payment is made to the vendor. Very few, if any, vendors will receive a check if, in this day and age, an electronic payment is not accepted. Nonetheless, once a PO is provided the order is typically processed. We do have vendors that we use for our Company attire, however, because we wanted the Nike logo, we decided to do a trial run with Logo Sportswear. When asking about payment options with Logo Sportswear we were informed that they do not take electronic payments and that nothing would be processed until the check was in hand. This made the turnaround time longer than necessary. I ordered the jackets on October 31, 2019 and we received the jackets on December 9, 2019. A month plus turnaround time is completely unacceptable. As far as customer support, the sales rep, Ryan Rainville, that handled our order was condescending and rude. He never addressed any of my concerns; but instead sent emails to the effect of "I'll be looking for that check". I would be happy to forward you the emails between the Company and your representative.

As I stated this was a trial run with one of our smaller departments. We do have an operating department with over 800 employees that was waiting to hear of our experience with your Company; however, when we informed them of the order process and the extended turn around time, they decided to look for other vendors to order their merchandise.

My rep was very helpful and understanding.

Very good experience. Easy website to use for uploading logo and ordering items. Good feedback for order status and delivery. Merchandise was exactly what I was expecting. I will use them again.

I was completely satisfied with the order. It came on time and the print was accurate.

Very great quality and got them on the day promised. Really happy with them and will order from Logo Sportswear in the future.

Another great experience! I used LogoSportwear a few years ago for some shirts and when I wanted to personalize a couple of gift (sweatshirts) for Christmas, I went looking for LogoSportswear once again.
Excellent quality. Great products. I will continue to do business with them!

Would be nice if they sent you an email with the final design/ quantity just in case you made an error. Other than that they're pretty good.

I love the product offerings and quality offered. Several times the orders have come later than committed even when we paid for shorter ship times . The website can be a bit overwhelming

I was very happy with my zip pullover sweater with my company's logo on it. The embroidery looked like very good quality and the color of the sweater was pretty accurate when I received it. The only thing I will say is the small is on the bigger side for sure.

Amazing work, great quality and will highly recommend to others in need of graphics/logo design!
Thank you!!