Certificate

ok

Did not call

could not get connected

Actually, I solved my issue prior to receiving phone call. Issued solved. Thank you!

computer was running very slow and hanging up. Technician removed some programs causing the system to run poorly and got me back up and working reasonably.

I know NOTHING technical, and the technician I spoke to knew EVERYTHING technical!!!!! Thank you!

i just got it. I don't see nothing yet!

Computer was slow and sometimes non responsive. US Tech cleaned up my hard drive and my computer is much more efficient.

I simply wanted to update my services from you guys as they are about to expire. Upon an hour of frustration with your person speaking too fast with an accent, she would not slow down in her speech. After updating 2 computers I find out that you will send me an email within 24 hours with the proper codes. I don't know if this computer is actually working faster or not. I strongly feel your survey would mean much more if you waited a day before asking to fill it out.

I needed to have the security products applied to my new computer.