Certificate

updated my security set up

thank you for helping me

thank you

you were professional and patient !!!!!!!!!!!!

Had difficulty opening Aol and Chrome from my desk top. Also, couldn't open attachments! Thanks!

I didn't know I didn't have virus protection that was causing problems Visul helped me understand and buy what I needed.

The tech with whom I spoke was very, very helpful and patient. I really appreciated his help (name was ***)and his expertise. I will tell you that the first part of my dealing with renewing the contract was awful. Your "chat" was frustrating and it took one hour of my time to finally get the "chat" person to get me through to a phone tech (***)who was able to assist me. I am most grateful for his patience and help.

The technician spent a lot of time and effort to find the solution to my printing problem. The solution seemed to be well hidden.

chrome was corrupt and needed to be deleted and reinstalled

Not really sure if my problem was solved. I needed the anti-virus and clean software and it was installed promptly with little interference from myself.