Pikolinos United States customer reviews - Rating: 4.7 from 1730 customer reviews and experiences for pikolinos.com/us-en

Pikolinos United States

Pikolinos United States, a renowned and elegant brand that caters to footwear enthusiasts, is dedicated to providing its customers with top-quality shoes imbued with comfort and exquisite designs. Specializing in leather craftsmanship, Pikolinos prides itself on offering various collections of authentic shoes that suit each individual's unique lifestyle. Their product range ensures reliable durability for those who demand long-lasting footwear without compromising style or environmental sustainability. To further enhance their commitment towards exceptional customer service and satisfaction, Pikolinos United States has strategically partnered with eKomi - the reputable ratings and reviews provider. By choosing eKomi's independent third-party validated review services, Pikolinos prioritizes the voice of their customers while showcasing complete transparency in feedback collection. This alliance allows prospective buyers to develop trust in the brand through genuine experiences shared by fellow patrons. This collaboration emphasizes how Pikolinos places paramount importance on ensuring a seamless online shopping experience by adequately informing potential clients about their products using unbiased insights from real users. Integrating eKomi’s services advocates credibility within the decision-making process for potential buyers seeking recommendations they can rely upon before making an informed purchase. As proud partners of eKomi, we encourage all esteemed customers of Pikolinos United States to share their honest opinions about product offerings available at https://www.pikolinos.com/us-en/. Your valuable feedback will significantly benefit both future shoppers as well as enable continued improvement in delivering world-class products alongside unparalleled customer care from this distinguished establishment- 'Pikolinus United States.'

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Pikolinos United States

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Partner ID	0610F8FD3D1F198
Status	valid
Total Reviews	9225
Last Updated	2026-08-18T20:21:44+00:00 2026-08-18T20:21:44+00:00

Address

PIKOLINOS

C/ Galileo Galilei, 2

03203, Elche

Website

pikolinos.com/us-en

Recommend

4.7 / 5

Total reviews: 9225

Calculated from 1730 customer reviews (last 12 months)

Positive 90.81%
Neutral 4.25%
Negative 4.94%

Total reviews: 9225

Calculated from 1730 customer reviews (last 12 months)

90.81%
4.25%
4.94%

Real customer reviews

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 08-01-2026

The moment I slipped my feet into the shoes I ordered, I felt an immediate sense of comfort that was hard to ignore. The craftsmanship is evident, showcasing a lovely Mediterranean style that caught my eye. However, I was slightly disappointed with the sizing; they felt a bit off, which affected my overall experience. While I appreciate Pikolinos' commitment to quality and sustainability, the fit wasn't quite what I had hoped for. There's potential here, but I think I might explore a different s

3 / 5

Hello,

Thank you for sharing your experience with us.

We are delighted to hear that you felt immediate comfort when trying on your shoes and that you appreciated the craftsmanship and Mediterranean style that characterize our products.

At the same time, we are sorry to learn that the fit did not fully meet your expectations. We understand how important sizing is to overall comfort, and we regret that the shoes felt slightly off despite the positive first impression.

Your feedback regarding the fit is very valuable to us and will be shared with our Product Team, as it helps us continue improving our collections. We are also grateful for your recognition of our commitment to quality and sustainability.

Thank you for taking the time to provide your honest comments. We hope that you will find a style and size within our collection that better suits your needs in the future.

Kind regards, Your pikolinos.com/us-en team

Following an order made on 08-01-2026

Pikolinos sandals used to be light hand-sewn and all leather except for the sole. Now they are glued together of cork and whatnot-- they look ordinary and cheap -- like everybody else's sandals only much more expensive.

1 / 5

Hello,

Thank you for taking the time to share your feedback.

We are sorry to learn that your recent experience did not meet the expectations set by your previous Pikolinos sandals. We understand how disappointing it can be when a product you have appreciated for its craftsmanship, materials, and comfort feels different from what you remember.

At Pikolinos, we continuously work to balance design, comfort, durability, and sustainability, while maintaining the quality standards our customers expect. We regret that the materials and construction of this pair did not convey the same perception of quality and value to you.

Your comments regarding the craftsmanship, materials, and overall design are very important to us, and we will share them with our Product Team for consideration.

We appreciate your honesty and thank you for being a long-time customer of our brand.

Kind regards, Your pikolinos.com/us-en team

Following an order made on 07-28-2026

I purchased 2 pairs of shoes in size 38 (the same size as 3 pairs of Pikolinos purchased earlier). One of the 2 new pairs fit right; the other was way bigger. So I requested an exchange for the same shoe in size 37. But, seeing the color in real life, I also wanted to change that, but when I contacted customer service I was told that was not allowed. I am disappointed that your exchange policy only applies to change of size and not to change of color.

4 / 5

Following an order made on 07-28-2026

I've been wearing Pikolinos for 15 years. These shoes not only look great but also feel great, making them perfect for everyday wear. I like that I can select from sneakers to pumps and enjoy comfort as well as style. When I find the perfect shoe, I can order it in multiple colors.

5 / 5

Following an order made on 07-30-2026

Every step I take in my new Pikolinos shoes feels like a little slice of joy! The moment I slipped them on, I was amazed by their comfort and style. The craftsmanship is evident, with a genuine attention to detail that makes them stand out in my wardrobe. It’s wonderful to find a brand that combines fashion and sustainability so effortlessly. Plus, knowing that they’re family-owned adds a personal touch I truly appreciate. I can’t wait to explore more from this lovely Mediterranean-inspired coll

5 / 5

Following an order made on 07-31-2026

II unfortunately had to return my shoes. I send via UPS but have not heard that you received them. Hopefully soon. Have been looking for black sandals and thought the ones I ordered would be perfect. I had tried on some Pikolinos in a dept. store, so I knew the size was right and that would be super comfy. That said the strap on the shoes would not tighten enough to keep the shoe on my foot. They just dangled. I was very excited to get the shoes and so disappointed that they did not fit.

4 / 5

Following an order made on 07-31-2026

Previously owned slides. They were well made and extremely comfortable. So…when it came to replace them, naturally purchased the only model the company sells. They arrived on time with good packaging. Attractive slide with what looks to be nice quality leather. However, the foot bed has been redesigned and definitely NOT as comfortable. Tried desperately to like them but definitely not the same. Very uncomfortable!

2 / 5

Hello,

Thank you for sharing your feedback and for being a loyal customer of our brand.

We are delighted to hear that you were satisfied with your previous pair and that their comfort and quality led you to choose us again. However, we are sorry to learn that the new version did not meet your expectations.

We understand how disappointing it can be when a product you have enjoyed for years feels different from what you remembered. Your comments regarding the redesigned footbed and the level of comfort are very valuable to us, and we will share them with our Product Team for review.

We appreciate the positive remarks about the leather quality, appearance, packaging, and delivery service. At the same time, we regret that the overall comfort did not match that of your previous pair.

Thank you for taking the time to provide your honest feedback. It helps us continue improving our products and our customers' experience.

Kind regards, Your pikolinos.com/us-en team

Following an order made on 07-31-2026

Had to order 7 or 8 pairs of sandals before I found a pair that didn’t hurt my feet. You show them being made in Spain so far it’s all been India The strap that goes over the top of my foot the Velcro is not long enough So these will not last long . Why don’t you say they either come from Spain, India, or China

2 / 5

Hello,

We are very sorry to hear that you experienced difficulties finding a comfortable pair and that your experience did not meet your expectations.

Regarding the fit, we regret that the length of the Velcro strap across the top of your foot was not suitable for you. We will share your feedback with our Product Team, as customer comments are essential in helping us improve our designs.

Regarding the country of manufacture, we work with different production facilities that meet our quality standards, including Spain, India, and China, depending on the model. We understand your concern and appreciate your feedback about the importance of communicating this information more clearly.

Thank you for taking the time to share your experience. Your comments are very valuable to us.

Kind regards, Your pikolinos.com/us-en team

Following an order made on 07-31-2026

It’s hard not to appreciate the artistry behind Pikolinos shoes. From the moment I slipped on my latest pair, I felt the comfort embraced with a stylish elegance reminiscent of sun-soaked Mediterranean shores. The quality of the leather truly shines through, making each wear a special experience. Although my shopping journey wasn't flawless—traveling through a few pages to find exactly what I wanted—it was worth it. Overall, I’m delighted with my purchase and can’t wait to explore more of their

4 / 5

Following an order made on 07-31-2026

Delight filled my day when I received my new Pikolinos shoes. The moment I slipped them on, I could feel the quality of the craftsmanship; they were so incredibly comfortable. The leather is not only soft but beautifully designed, reflecting the Mediterranean style they promise. I appreciate that Pikolinos values sustainability, and knowing these are artisan-made makes them even more special. I wholeheartedly rate my experience a perfect five out of five and look forward to adding more of their

5 / 5

Certificate

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