Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

TGW Travel Group Inc.
TGW Travel Group Inc.
TGW Travel Group provides vacation packages all over the world to the hottest destinations and special events. Packages include airfare, accommodation, transfers, tours and depending on the destination, entertainment and nightlife services.

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Real customer reviews

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*** were AMAZING! This trip was delayed due to the pandemic then also changed locations because of Covid closures. The patience and understanding they used to accommodate us while making this a celebration I would never forget was top tier. When we had an issue with the room on day one Art took care of it while we were out on one of the beautiful excursions they arranged. I could not be more pleased with the service in planning this trip and the support while we were traveling. It was wonderful!
I loved how no detail was left out. It was great communication and I felt well taken care of.
This was my 1st vacation in over 10 years, and let me tell you, vacationing with this company is well worth it. When you talk about worry free traveling, it can't get any better. From the time Santigo collected my information, up until the time I got home from vacation, the company has been there. They answered every question, and I had a ton on questions. They sent reminders and provided me with all the information I needed. They checked in on us once we arrived at our destination to make sure everything was going well and to ask if we needed anything. I will forever use this company. I'm a very busy mother and I dont have time to plan a vacation. I feel so comfortable calling the crew and saying this is where we want to go, can you find me the perfect place. They put safety 1st. I would definitely recommend this company.
The service that we received from beginning to end was amazing and I will be referring everyone I know to TGW. I also look forward to planning more vacations within the near future.
Not one thing need to be changed... this was amazing... the people.. the company... the communication all was AMAAAAAAzing
We definitely enjoyed our trip to Colombia organized through TGW. This trip was a rebooking of another cancelled trip that we had before with them from 2020.. Our driver Raul was punctual and courteous and the vehicle was clean and he had water bottles and hand sanitizer for us at all times and wore a mask always. He gave us his WhatsApp and was always available to us in case we needed anything which was awesome. The Sofitel was amazing and worth the splurge although the breakfast there was not the greatest. Great time and great job guys. I hope to plan something again soon!
TGW has been my go to travel agency for years after an initial successful trip with them to South America. I recently returned from Medellin using a flight credit that I had leftover from COVID and the trip was flawless as usual. My rep chose bulkhead seats for me and private transfers and tours and i felt looked after and safe. Thanks again.
We went to Carnival 2019 with TGW. It was as perfect of a trip as anyone could have imagined. With 5 million extra people in Rio de Janiero, TGW still got our group to the various ;parades and parties right on time. Next, we booked with TGW for the Running of the Bulls Festival 2020 in Spain and added some days in Barcelona to see the Gaudi church and houses. Also we were coning from Italy., TGW booked all the travel and the Festival. THEN, COVID-19 came and everthing was cancerled. TGW had our land trip dollars REFUNDED IN 2 DAYS! Also, they processed our air and train tickets 100% refunds thqt we recived back very timely. ALREADY we have started rebooking the Running of Bulls Festival 2021 and plan on doing Carnival again in 2022. TGW is a GREAT travel company. We travel quite a bit and everyone r4eding this should understand just how outstanding a travel company TGW is just on the fact that TGW refunded our COVID-19 canceled 2020 land trip dollars IN 2 DAYS!
Our trip this year with TGW was sadly cancelled due to the virus. We travel w/ TGW yearly and they are our "go to " agency for all of our plans. This year perhaps more than others we realized how valuable they can be. Our trip to Europe was expensive (over $20k) and it was quite complex with many different flights, train tickets and countries visited. It must have been very hard for the team to recover all of our trip investment but we received a FULL refund. It took a bit of a while as some airlines were at first only issuing travel certificates but Adrian, our rep went up to bat for us and got us a full refund from Lufthansa! Thank you so much guys and hopefully we can rebook this for 2021. This time we will for the first time purchase the trip insurance!
Once again TGW did a great job with my trip planning. Unfortunately we could not travel due to the corona virus. Our rep was amazing and he went out of his way to cancel all flights and get reimbursement for each and every one of them for our Spain trip. I know it was very difficult and time consuming to do. They gave us a full refund with no problems whatsoever. When things die down after the virus is over TGW will be on the top of my list to call and organize our next holiday. Your efforts are highly appreciated.

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