Certificate

We definitely enjoyed our trip to Colombia organized through TGW. This trip was a rebooking of another cancelled trip that we had before with them from 2020.. Our driver Raul was punctual and courteous and the vehicle was clean and he had water bottles and hand sanitizer for us at all times and wore a mask always. He gave us his WhatsApp and was always available to us in case we needed anything which was awesome. The Sofitel was amazing and worth the splurge although the breakfast there was not the greatest. Great time and great job guys. I hope to plan something again soon!

TGW has been my go to travel agency for years after an initial successful trip with them to South America. I recently returned from Medellin using a flight credit that I had leftover from COVID and the trip was flawless as usual. My rep chose bulkhead seats for me and private transfers and tours and i felt looked after and safe. Thanks again.

We went to Carnival 2019 with TGW. It was as perfect of a trip as anyone could have imagined. With 5 million extra people in Rio de Janiero, TGW still got our group to the various ;parades and parties right on time. Next, we booked with TGW for the Running of the Bulls Festival 2020 in Spain and added some days in Barcelona to see the Gaudi church and houses. Also we were coning from Italy., TGW booked all the travel and the Festival. THEN, COVID-19 came and everthing was cancerled. TGW had our land trip dollars REFUNDED IN 2 DAYS! Also, they processed our air and train tickets 100% refunds thqt we recived back very timely. ALREADY we have started rebooking the Running of Bulls Festival 2021 and plan on doing Carnival again in 2022. TGW is a GREAT travel company. We travel quite a bit and everyone r4eding this should understand just how outstanding a travel company TGW is just on the fact that TGW refunded our COVID-19 canceled 2020 land trip dollars IN 2 DAYS!

Our trip this year with TGW was sadly cancelled due to the virus. We travel w/ TGW yearly and they are our "go to " agency for all of our plans. This year perhaps more than others we realized how valuable they can be. Our trip to Europe was expensive (over $20k) and it was quite complex with many different flights, train tickets and countries visited. It must have been very hard for the team to recover all of our trip investment but we received a FULL refund. It took a bit of a while as some airlines were at first only issuing travel certificates but Adrian, our rep went up to bat for us and got us a full refund from Lufthansa! Thank you so much guys and hopefully we can rebook this for 2021. This time we will for the first time purchase the trip insurance!

Once again TGW did a great job with my trip planning. Unfortunately we could not travel due to the corona virus. Our rep was amazing and he went out of his way to cancel all flights and get reimbursement for each and every one of them for our Spain trip. I know it was very difficult and time consuming to do. They gave us a full refund with no problems whatsoever. When things die down after the virus is over TGW will be on the top of my list to call and organize our next holiday. Your efforts are highly appreciated.

These guys keep the best interést of the travelers in mind first.
They cared about our safety at all times. Their staff is very well professionally trained. Any problem that frequently appears while one travels was immediately addressed and solved..
They are honest, reliable and very professional.
They went out of their way to help us with an airline.
We plan to use them again in the future.

I have traveled w/ TGW in the past on a few occasions. I had a trip for the Running of the Bulls in Spain for this July with my family but it was cancelled due to COVID. TGW was a class act. They went above and beyond and fought with the airlines to give me a full refund of my flights as well as of course the land booking for them. They had kept me posted prior to the event cancellation with regular updates and were very proactive and helpful along the way. My friends booked w/ another agency for this event and the agency kept their money and only offered a credit. So glad I booked thru TGW! Thanks guys and I will be in touch next year once things settle down with the virus to rebook my next trip!!

Epic trip! Our night guide *** took us to the top clubs in Rio as well as a party on Sugarloaf. Will continue to use TGW on our yearly trip.

Loved the setup of the trip and company was very flexible when we had to change a couple of tours because we had gone out late the night before. Can't wait to use them for carnival 2021!

My friends and I had an amazing time until we had to leave Brazil earlier than expected due to covid-19. TGW rescheduled all of our flights without fees and even reimbursed some tours we didn't have a chance to do. Looking to head back to finish out the trip and it will be with TGW.