Certificate

Our trip this year with TGW was sadly cancelled due to the virus. We travel w/ TGW yearly and they are our "go to " agency for all of our plans. This year perhaps more than others we realized how valuable they can be. Our trip to Europe was expensive (over $20k) and it was quite complex with many different flights, train tickets and countries visited. It must have been very hard for the team to recover all of our trip investment but we received a FULL refund. It took a bit of a while as some airlines were at first only issuing travel certificates but Adrian, our rep went up to bat for us and got us a full refund from Lufthansa! Thank you so much guys and hopefully we can rebook this for 2021. This time we will for the first time purchase the trip insurance!

Once again TGW did a great job with my trip planning. Unfortunately we could not travel due to the corona virus. Our rep was amazing and he went out of his way to cancel all flights and get reimbursement for each and every one of them for our Spain trip. I know it was very difficult and time consuming to do. They gave us a full refund with no problems whatsoever. When things die down after the virus is over TGW will be on the top of my list to call and organize our next holiday. Your efforts are highly appreciated.

These guys keep the best interést of the travelers in mind first.
They cared about our safety at all times. Their staff is very well professionally trained. Any problem that frequently appears while one travels was immediately addressed and solved..
They are honest, reliable and very professional.
They went out of their way to help us with an airline.
We plan to use them again in the future.

I have traveled w/ TGW in the past on a few occasions. I had a trip for the Running of the Bulls in Spain for this July with my family but it was cancelled due to COVID. TGW was a class act. They went above and beyond and fought with the airlines to give me a full refund of my flights as well as of course the land booking for them. They had kept me posted prior to the event cancellation with regular updates and were very proactive and helpful along the way. My friends booked w/ another agency for this event and the agency kept their money and only offered a credit. So glad I booked thru TGW! Thanks guys and I will be in touch next year once things settle down with the virus to rebook my next trip!!

Epic trip! Our night guide *** took us to the top clubs in Rio as well as a party on Sugarloaf. Will continue to use TGW on our yearly trip.

Loved the setup of the trip and company was very flexible when we had to change a couple of tours because we had gone out late the night before. Can't wait to use them for carnival 2021!

My friends and I had an amazing time until we had to leave Brazil earlier than expected due to covid-19. TGW rescheduled all of our flights without fees and even reimbursed some tours we didn't have a chance to do. Looking to head back to finish out the trip and it will be with TGW.

Anytime I travel overseas I try to use TGW. Their customer service is top notch and the trip is personalized to what we wanted. My rep also reached out to me while I was on the trip to make sure everything was ok and responded quickly when I had questions about one of the tours. Highly recommend!!!

I had an excellent time, I received all the attention needed from the crew

The best company for tours. They were absolutely incredible with all of us. I think I had the best time of my life with them. Thanks guys for your patience and for the amazing places you guys show us. We had a blast!!!