Certificate

Art Perchemlian is amazing. This was my first trip to Brazil. I traveled with my best friend to celebrate her 60th birthday. From day one, Art provided exceptional customer service, was always available to answer any questions or concerns we had (and we had lots and lots of them), and made the entire experience go flawlessly. From the reservations to the flights to the transportation to and from the airport to the hotel to the tours and excursions, Art did a superb job in not only meeting but exceeding our wildest expectations.

All of this recommendations, from what hotel to stay at to excursions and tours to restaurants were perfectly suited to our tastes.
The tour guides, particularly ***, were personable, professional and added greatly to our enjoyment of each of our tours and excursions. If possible, I would request Manuela Andrade as your tour guide when in Rio.
Art could not have chosen a better hotel for our stay than the Windsor Excelsior. The location, food and amenities were perfect. The front desk staff, *** were very professional but at the same time warm and friendly. All four of these individuals were knowledgeable, pleasant and also very patient with us and our many questions. No matter what time of the day or night, each of these individuals always had a warm smile and pleasant, calm demeanor - even when the lobby was full of guests trying to check in or check out or making multiple requests in multiple languages for the staff's time and attention. Yet, none of these individuals every displayed anything but a calm, friendly and professional demeanor.

As two women traveling alone to a foreign country in which we did not speak the language, I appreciated that all of the staff either spoke English or found someone who did in response to our questions or requests. I also appreciated the security that the hotel posted at the front entrance to protect us from any individuals who did not have business in the hotel.

The housekeeping staff did a superb job. I am a former housekeeper and know how difficult their job is but also how much their excellent service contributes the the enjoyment of the hotel.

I really cannot recommend highly enough Art Perchemlian, TGW Travel Group, the Windsor Excelsior, Rio Line Turismo and Jeep Tour services.

if you use them for your travel to Brazil, particularly Rio, you will have as fantastic a time as we did. you really cannot go wrong using Art and his talented staff and vendors.

if you have any questions, tell Art to put you in touch with me and I will give you even more examples of why you shouldn't consider using anyone but Art and TGW Travel Group for your excursions to Brazil.

TGW PROVIDED EXCELLENT SERVICE. FROM THE BOOKING TO RETURN FLIGHT HOME. I WAS TREATED WITH FIRST CLASS ACCOMMODATIONS. ALL OF THE HOTEL STAFF WERE OUTSTANDING. THE BREAKFAST BUFFET HAD A LARGE VARIETY OF TASTE CHOICES; AND THE FOOD WAS DELICIOUS.
100% EXACTLY AS DEFINED .THE TOURS WERE PRECISELY COORDINATED WITH WARM KNOWLEDGE BI-LINGUAL STAFF. TGW STAFF WENT OVER AND BEYOND AND EXCEEDED MY EXPECTATIONS. I HIGHLY RECOMMEND TGW TO ANYONE; THAT IS INTERESTED IN TRAVELING TO BRAZIL.

All of the hotels that we stayed at in Portugal and Spain were excellent . . . accommodations and friendly and helpful staff. The various tours Duoro Valley Coimbra, Fatima, Lisboa, Segovia, Toledo, and more were also excellent. I really enjoyed tours conducted through Julia Tours. The Fado show and dinner was outstanding. I think the only improvements I would make would be International flights . . . we had several stops . . . the flights were long.

Once again TGW came thru with flying colors every step of the way from airport to hotels and tours. The nicest tour guides and drivers. Great hotels and the breakfasts that were included were awesome. It seems as if TGW went to Portugal and Spain and hand picked every hotel, tour guide and driver just for me and my companions. We were very happy with our four week vacation and will certainly contact TGW for our next vacation. Thank you TGW (Santiago)!

The team of *** were incredibly helpful and tenacious. Patience beyond expectation is what I received from TGW in spite of my haphazard planning and hectic work schedule. A big thanks to Adrian for planning a great trip to Rio and Salvador for me. An echoed thanks to Santiago thorough details.

While in Salvador, I also took a tour with R7. Ronaldo was a perfect tour guide for the full 7 hours. His special touch is from his connection to Salvador. He not only educates by sharing the history of the city but engages the locals and allowing conversation to flourish. He’s likely the best tour guide I’ve been with in all my travels - and I do travel a lot.

TGW was amazing from the start. All correspondence was incredibly helpful and informative helping to create an unforgettable trip to Croatia. ***, in particular, was always prompt in his responses (to my many emails!) and always offered solutions, helpful information, and guidance. He created a wonderfully personalized trip on which my brother and I had blast. I can’t say enough good things about TGW. Thank you TGW for all you did to create such a memorable and fun vacation! The trip ran seamlessly and every detail was covered. I highly recommend TGW and hope to be able to use them again in the future.

I had the greatest experience with TGW. *** assisted me in creating a bespoke tour that suited my budget and leave availability. I was continuously in contact with *** until the tour was finalised. While on the tour we had contact details of someone who was available 24 hrs and they really were. They were able to assist us when the tour was running late etc. We were also checked on upon arrival and departure to ensure we travelled safely and managed to get to our locations. I will definitely use TWG for another tour and recommend them to my friends.

Add trip was to Rio de Janeiro me and my girlfriend. The trip was really fun, while their Art (our booking rep)reach out to us personally make sure we arrived but that all I needs/questions were met and answered. The only suggestion that I would give is possibly to let any guest planning to a trip to Rio be aware of how their seasons work. It was Winter for them when we went , And even though the tours that were a part of the Package were pretty great we did miss out on being able to see Christ the redeemer due to the weather. Is worth spending the extra money for better hotel timer the rooms are little small but with the Windsor martinique it was manageable. The hotel reps are very nice and helpful. I would definitely recommend this tour along with this company to anyone considering traveling to Rio de Janeiro.
Thank you TGW.

We were very pleased with our trip to Ibiza! TGW Travel put everything together so well and organized. We had a blast at the 3 Clubs we went to. The Catamaran ride around the island for drinks and lunch was amazing! They put everything together so perfectly that we didn’t worry about a thing. They made our trip one of the most memorable ones! We will definitely go back to Ibiza and will definitely do it with TGW. Thank you!

TGW has done a wonderful job these past couple of years with my trips to Spain. Santiago has done a super job both years. I can’t say enough about the whole group.