Certificate

*** was my technician. He was very friendly and obviously knew a lot about computers. There was a problem with the way my printer/computer was set up which caused my problem to be more complex that typical. Therefore, my problem was not solved. He worked hard and did follow through to let me know that he was either going to consult with someone or get back to trouble shooting with me tomorrow morning. He is a good employee and representative for your company.

I am very upset that on May 25 you charged me $*** three times for installing DRI*MAJORAV software. I only have one computer. I was also charged $*** on MAY 23 for DRI*AVG TECHNOLOGIES. What is that for??

He was very patient.

Old computer running slow....needed to clean it up. It is at the end of its time.....I use another laptop also....but this has a bigger screen.

tried for 28 hours through poor attempts by other USTech agent.. this gentleman fixed in record time and knew what to do.

Computer was slow & aggravating! Working 100% Better!

I just discovered while completing the survey, that one of my problems was not solved. The keyboard that keeps popping up on my screen just now came up. It did not the whole time the technician was trying to fix problems and clean up my computer.

***, US TEC support has been the BEST. Found problems that other tec guys could not find.

You never solved my problem! I've requested a refund and expect to receive it

*** spoke clearly and was very friendly. He fixed my issue. I wish all technicians spoke so clearly.