Certificate

Had issues with our share drive and Mike fixed the problem and then call (bonus for me - took the extra mile) to explain what was done and to see if I had any additional questions or concerns.

US TECH SUPPORT PUTS MY MIND AT EASE KNOWING THAT MY ISSUES WILL BE RESOLVED QUICKLY AND EFFICIENTLY. THANK YOU. WILL BE COMMUNICATING WITH YOU IN THE NEAR FUTURE.AGAIN THANKS VERY MUCH.

By Correcting The Problem

great

Computer was running slowly, interrupting constantly and going off line. I didn't know how to use the new software I had purchased. The technician explained the software and cleaned up the computer. He was very patient and polite as we worked through even getting my computer to open a ticket without Bit Defender interrupting.

I tired and I don't feel like writing at this time, but it has nothing to do with the teach working on this computer...

I had my e-mail address hacked and my provider blocked it. I called their support and they wanted me to pay $*** to solve the problem. I couldn't go there so I called MyPcId an I tried my best to explain my situation to two different cust. service reps. Both told me if I purchased MyPcId and technical support, they could fix my problem. (I spoke with two reps because the first one got disconnected and the lady did not call me back. I called back and spoke with the 2nd rep and he confirmed that y

Fixed malware and slowness

laptop got real slow.

speed plus total check-up, wonderful job, TU