Certificate

yes

Once I got to speak to a tech, the proble was solved quickly, but I opened the ticket in early afternoon and it was midnight before it was finally fixed.

thank you excellent work!

We discuss problems before we decide to work on my issues and brought me up to date on updated programs that woulod help keep my old windows running. Nice professional experience.

I needed my computer cleaned out because it has been running so slow and also needed security protection, thank you.

The lady that I spoke with was trying to do her job, but was extremely difficult to understand. That made the experience aggravating. I asked if I could be transferred to another person and she said there was no TRANSFER button. I find that hard to believe!! It was so bad that she had to use notepad to write out what she was trying to tell me! This was a frustrating hour on the phone. Then to top it all off, it took over 6 hours for a technician to even get to my pc. Not my best day using y

Hard to say; just got back on my laptop.

I was told that I should consider moving some of my data to an external hard drive, not just for backup, and yes I could remove or migrate some of my applications to my other computer.

install problem of access 2010 can

The survey comes before I know if the problem is corrected. So it is hard to evaluate the fix. But everyone tries to help me. Thanks