computer was locked

I wanted to talk with a technician to get something specific. I got a phone answerer from Philipines - I'm so sorry you are doing that again. And I had to call in 3 times to get someone in CA that could explain what I needed to know. The technician earlier just put a note on my computer and didn't call or say why I couldn't get what I needed. I AM NOT HAPPY WITH THE PHILLIPINE OPERATORS. Too hard to get information and service.

needed cleaning & checking for viruses, worms, etc

slow computer now working faster

I defined the problem and tech took over and cleaned up system and corrected my printer problem. Tell him Thank You

I bought a new PC and your techs reinstalled my products and made sure all is in working order

As always you cleaned it up fast and it is working great again. Thank you.

It was an immediate fix.

very good

all ok