Why choose eKomi?

Join over 14,000 companies worldwide who have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews.

14004

companies

40.2 M

customer reviews

26

countries

Customer Reviews
Customer Reviews

Trusted, authentic, transaction-based.

eKomi offers a unique platform where consumers speak to one another based on verifiable experiences. eKomi charters one of the most elite, vast customer feedback management teams which personally screens every single review collected 24/7 for our clients.

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Customer Reviews
Google™ Ratings

Ever since going social and integrating customer reviews into AdWords™ and Google Shopping™, Google has opened a new dimension of value for customer reviews.

Activating Google's seller rating extension is crucial for businesses in light of the increasingly competitive online marketplace.

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Customer Reviews
Award-Winning Technology

Our innovative excellence has been recognized and accoladed by multiple industry leaders from various institutions.

For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institue and the Best of Innovation Award IT. These awards solidify eKomi as an industry leader in both design and delivery of unique, cutting-edge technology platforms.

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Customer Reviews
Innovative Development

We constantly update our leading, state-of-the-art social commerce solutions and issue several release cycles every year.

Flexible, robust, and customizeable according to our high-end enterprise client needs, eKomi's flexibility results in feedback campaigns that are trusted, transparent, and effective. Our experts consult with you to determine the technology and implementation approach that best suits your business.

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Customer Reviews
Quality Compliance

Reliable. Scalable. Secure.

eKomi delivers legally-compliant SaaS solutions that allow you to position your third-party validated customer ratings in response to constantly evolving social commerce trends for greater ROI. Not only do we provide insight into market strategy, but we also provide consultants that free you from legal complications and issues of competition law. Our legally stress-tested solutions guarantee a review management tool that is constantly safe and secure.

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Customer Reviews
eKomi is Global

eKomi was designed with the global business and customer in mind.

eKomi has clients from all over the world, and we want to make sure we can provide the same high standard of service, no matter where your business is located. For this reason, we support over 26 languages, and have offices throughout the US and Europe. We believe that, in order to adhere to the specific needs of our global clientele, we need to offer a universally applicable product, and it is this philosophy that has driven our expansion and development.

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How you benefit from eKomi

Use reviews to increase your conversion rate

What do your customers want? Accurate delivery dates? Great customer service beyond the point of sale? Efficient return policies? Building trust, let alone loyalty, these days requires more than certificates and awards. There is nothing more effective or efficient than building loyalty through authentic customer reviews. Using the eKomi 5-star review system, you can substantially increase your conversion rates through higher search traffic.

Gain more customers with Google Product
Integration

If your business is not listed on Google, you may be missing the opportunity to increase your sales. Our recognition by Google allows eKomi’s independent reviews to easily integrate within Google product listings. With eKomi's social commerce technology, reviews are not just collected. Our goal is to capture reviews, drive traffic to your site, and target more customers across the Web.

Get more visitors with search
engine optimized user generated content

Generating original, high-quality content from satisfied customers using their recommendations and reviews is the goal for any online marketer. eKomi delivers an efficient and proactive review gathering system that is easy to manage. We integrate our APIs directly into Google products, helping websites rocket to the top in Google rankings.

Increase your transaction volume

With eKomi you instil trust in your customers and they, in return, are persuaded to spend more based on newly found consumer confidence created by your reviews and ratings. Over and over studies have proven that authentic customer reviews are more important than pricing. They can also be an important factor when a customer is undecided about a purchase. Bottom line – customers trust other customers more than celebrity endorsements and traditional advertising methods.

Satisfied customers are the best sales people

With 250 million users on Twitter and over 1 billion users on Facebook, isn’t it time to broaden the reach of your business? Viral positive reviews across key social networks can give your business a powerful advantage. More and more businesses are beginning to see the purchasing power of consumers using social networks. In reaction to this explosive growth, eKomi provides a social recommendation feature that exponentially projects customer reviews to a huge audience at no extra cost.

Protection against malicious
reviews spread over the Web

Can you put a price on the professional reputation of your business? Internet portals these days have been specifically developed to allow the publication of unjust negative reviews. In our experience, most negative reviews fruit of miscommunication or a misunderstanding. With eKomi you can easily resolve disputes amicably through a private customer dialogue, allowing companies the opportunity to address issues to the satisfaction of the customer. But more importantly, this process protects companies from negative reviews becoming viral across the Web.

How eKomi Works

eKomi offers innovative, easy-to-implement SaaS software to gather both customer and product reviews. Once collected, they are reviewed by eKomi’s Feedback Management team, and then published online and syndicated to all major search engines. The reviews can then be integrated directly into your website. You can track your performance with eKomi through real-time statistics which are readily available in your customer area.

Transaction
occurs

Review
Request

Review
Generated

Review
Management

Social
Recommendation

1. A customer buys your product or uses your service, validating an authentic purchase point.
2. eKomi proactively sends out a review request.
3. Your customer leaves a review.
4. eKomi’s review team collects, manages, and publishes the review.
5. Potential customers read other client experiences.

Integrate your reviews directly into your website.

Customer reviews can be displayed through a widget, along with your overall score and aggregate star rating.

Product reviews are shown directly on the product page, in order to increase your conversion rate and SEO ranking.

eKomi is the new Gold Standard

eKomi is the new GOLDStandart
eKomi Welcomes Goldman Sachs Private Capital Group as New Shareholder Los Angeles/Berlin – eKomi The Feedback Company, Europe’s leading Software as a Service (SaaS) provider, today announced that Goldman Sachs will become a key investor of the Company. eKomi provides independent authentic transaction-based reviews and ratings and customer experience management to its clients.
eKomi is the new GOLDStandart
“eKomi has been a wonderful partner. Easy to set up, responsive team and great results.” — Peter Sinclair, Vice President of Marketing, ScoreBig Inc.
eKomi is the new GOLDStandart
“After implementing a solution with eKomi, we experienced a 7% rise in our online non-brand search traffic.” — Michael Swinson, EVP, Analytics of TrueCar
eKomi is the new GOLDStandart
“We have seen a 59% increase in our organic search referrals since implementing eKomi. Unless you were an existing customer, our excellent, friendly, local customer service was not immediately obvious to the wider world, so I selected eKomi to make our levels of customer service far more visible to both new and existing customers. Using eKomi to collect our feedback has helped focus the whole company on our customer service levels and achieve greater buy-in from the rest of the company to resolve any particular issue that may arise.” — Nick Hill, E-Commerce/Marketing Manager of Proporta
eKomi is the new GOLDStandart
“So far I can say we have seen a 12% increase in conversion rate which I can only attribute to first time customers being reassured by the feedback they are reading.” — Simon Goldin, Founder of MyPure

Our Clients

More Clients

eKomi Solutions

eKomi Integration

eKomi’s robust SaaS Social Commerce Technology Platform is easily implemented
with any customized or standard e-Commerce, e-Marketing and CRM solution.
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Contact Simon Woods, our General Manager of Global SMB Sales and Alliances, by sending an email to swoods@ekomi.com with the subject "Partner" to arrange a personal meeting with our business development & marketing department.


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Industries & Verticals Supported by eKomi

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Ekomi has collected
40061000

Reviews and counting...

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